Wood Brothers Carpet & Flooring - Chico, California

Cj Johnson

We are so pleased with the terrific job by Wood Bros. We had new flooring installed in our unusually shaped kitchen and laundry room. Wood Bros. had exactly the Mannington flooring we wanted - at a reasonable price - with expert installation - and good communication about the date and time of installation. The installers were very detailed and carefully dealt with some tricky flooring situations. We are very happy with the results! I am so impressed that the flooring has stood the "test of time" and I wanted to leave a review of the excellent product and service we received.

TRACI FOSKETT

I bought a 6 by 12 carpet from Wood Brothers Carpet for my kitchen. Taylor greeted me, and I told him I needed a 6 by 8 for my kitchen. So, then Taylor said I have 6 by 12 carpets for 60 dollars and up.
So as we went upstairs, it was like carpet heaven. Beautiful colors and different sizes.
So I picked one out and Taylor gave me a great price on the carpet. As I paid for the carpet and Taylor loaded the carpet into my car I said to Taylor, I give you 2 thumbs up 5 stars and tons of kudos. Your doing a great job.
Then I realized I had gotten to buy 3 floor Mats for 3 dollars each. So I get back out of my car and go back in side and buy the three floor mats. Thank you again Wood Brother Carpet. I gve you all 2 thumbs up 5 stats and tons of kudos. You all are doing a great job.
I will tell my family and friends to shop here for their carpets and linoleum. Thank you again.

Giuseppe Pennisi

Nice place to shop for your flooring.
They have lots of options and they treat there customers really well.
Nice people.
Pioneer engineering and construction

Debbie Waterman

Wood Brothers a pleasure to work with, from beginning to end. From the estimate to completion of floor installation. Always on time, polite, very professional. The staff in store are delightful, you are met pretty much at the door with a smile and they go out of their way to help you find exactly what you're looking for. Installation was a breeze, they did a beautiful job and completely cleaned up after themselves. I was almost dreading updating our flooring as I had absolutely no idea what I was doing. Everyone made everything very easy & we have beautiful floors. Thank everyone at Wood Brothers for everything. I will be back when it's time to update the carpet. VERY PLEASED.
Highly recommended.

Sparrow Markey

This is my first time leaving a negative review when it comes to stores in Chico. I have to say, I was pretty disheartened to be told my flooring would be on sale in 8 months from my first time in the store - fast forward to the second time in the store, AFTER WAITING patiently for 8 months, only to be told “nobody would ever say that because...”. WOW.

Not only had I checked 3 times after originally being told about the sale to make sure I was hearing it right, but there was an advertisement for the event that ran on tv. I had the correct date and had the money saved up, only to be told “that never happens” once the day to purchase my flooring came. What a waste of time and looking forward to a lie. Next time I will get it in writing (a contract), as that’s what my parents always taught me to do.

I am not leaving a negative review just because of that. I also got better pricing at Towne Carpet and Wood Brothers. Towne Carpet also had exemplary customer service, an urgency to help, and knowledge (this store lacked each; one time being paired up with a young employee working alone on her very first day with no one mentoring her - not her fault - but couldn’t answer any questions on flooring products).

2 stars for a local business and quality of products compared to big box stores. There. I threw you a bone, WBs.

Felice Manjarrez

Service was great. They don't nag u to buy. Let you go about and choose what you want. You pay and they loaded on your vehicle with smiles. Someone else comes out to double check its on nice and tight that its not going to fall off. Also with smiles...yea service was wonderful and we found a beautiful, perfect for my granddaughters room...and we got lucky it was 1/2 off so we only paid $125.00.

Linda McCann

This review should have been done 2 years ago. Wood Brothers did such a excellent job for us on our flooring. They took the time to figure out the diffrence in cost between 2 different floorings we liked. They could have steered us toward the high price type but figured both. All the sales associates were helpful. I can't recommend them enough! We are now ready for kitchen and service porch floor and you bet we will use them again!

Chanter Johnson

I have always had all my flooring and carpeting installed by Wood Brothers as they have great prices, quality product and wonderful installers. I have had 2 homes in Paradise and 1 home in Corning done by Wood Brothers and would not go anywhere else for my flooring needs.