Trek Bike Shop of Palm Beach Gardens - North Palm Beach, Florida

Christine D.

I visited the Trek shop today because my son’s tires on his bike had been deflating randomly. I called this place after searching on Google and asked specific information yesterday and I took the drive to the shop today. I was greeted with a friendly smile and was offered the same advice I had gotten over the phone about parts and cost to repair the bike. I am so pleased with the service here! I think as a parent it was just a relief to not feel guilty about not being able to afford a $1200 bike right now. The guy helped us get the parts/tires and wasn’t pushy at all. My son was so happy he repaired his bike right in front of us and I’m very happy that for once someone didn’t push me or make me feel badly about not spending money I can’t justify spending right now. It’s such a strange thing, but it happens at so many businesses. My son will eventually get a new bike and I will for sure be back to buy it here. To add: Its a very clean and open place and they have many options too. I cant recommend this place enough.

James T.

Brought my trek allant+8s in for a computer reboot, but as I was about to the battery showed no power on the screen. I was afraid it was the computer. Took the battery out and it showed 80% which had me worried about an expensive repair. Called me back the next day and said the problem was the base where the contacts are on the bike itself had fallen down a bit they repaired that and then updated the computer.
Also had a damaged crankshaft ( cross threaded a pedal a long time ago) they replaced the crankshaft with a new one . The total bill was just over $50!. I expected alot worse , these guys are as honest as they come along with great communication skills. Will use them again and again.

Lawrence B.

Ivan did a great job on the electric bike sale & Tom did great job with instructions & loading it onto my car bike rack.

Mark P.

Jimbo was extremely helpful and answered all my questions about the Trek FX3. He also brought out an e-bike for me to try. I had never experienced riding an e-bike before. Was very appreciative of his professionalism and highly recommend this Trek location for anyone looking for a great purchasing experience.

Hemant K.

Great Service. Very Knowledgeable. Highly recommend. Did not try to upsell. Met my needs perfectly.

pete S.

Great professionalism, friendly staff, extremely knowledgeable. I’m seemingly always willing to give you the well above average experience.!

Joseph D.

Amazing place! Staff is fully knowledgeable and the best. Jimbo is the greatest mechanic in the area and Tom is so friendly. Ivan did Amazing walking me through my bike sale and directed me through service.

Alex C.

I would just like to say we really enjoy coming to this Trek location! The customer service from Nick and his team is phenomenal! They were very patient and answered all of our questions before we purchased our two bikes. We are extremely happy with our purchases and always enjoy coming into this store for extra add ons and more advice about riding.

We even received a hand written card saying thank you and wishing us the best with our new bikes! I wouldn't go anywhere else for bike advice.