Sinclair - Saguache, Colorado

Kelsey Jo

Oh my god! This old HAG of a woman was so incredibly rude to me I can’t believe it was real. I drive through here every day for work and will never be getting gas at this gas station ever again. Mark my words. Came to write this review and saw dozens of other reviews just like it!!!! Lol!!!!

L G

We are new to town and we were visiting this store multiple times a week for necessities. I didn’t mind paying a little more if it meant I could support a local store. Each time we would go in the staff was super helpful and friendly with the exception of a short elderly lady. This last time we went we were filling propane. I was standing a decent distance from her. I looked at my phone and put it back in my pocket and she began screaming at me. To say I was startled is an understatement. I blew it off and went to put it in my car because in my pocket apparently wasn’t enough. Then I see her yelling at a trucker immediately after for where he parked. He was not blocking the entrance. The lack of respect she has when talking to people is insane. I asked about the owner and this is when I found out she is the owner!! She welcomed me never to come back. When I tried to reason with her that just simply talking and showing respect would be nice she continued to tell me never to come back and that was fine with her. I truly hope she treats her awesome employees better than she treats her customers.

Their port-a-potty sign also said “Yes we know it’s full. Yes we know it needs serviced. Yes we called for service” This just shows the level of communication issues. Just put a simple sign up that’s says “Sorry it’s full, no other bathrooms available here currently” or be even nicer and tell people where they can find another restroom.

We will be driving the opposite way for our stuff now.

Vincent Nelson

Great.Little station.I love the people.They're very friendly and very helpful

Michael Briley

The staff is friendly (all 6,342 of them) and if they are out of something they can usually order it for you.

Holmes

As someone from a small town, I really appreciate small town general stores that try to have all the essentials you could hope to find. And this store seems to do its best to fill that role. Unfortunately none of it makes up for the totally unacceptable treatment of patrons.

The guy that rang us up was pleasant and friendly to me, but my (black) friend was treated disrespectfully and was followed around the store by an older woman (who I suspect is the owner referred to in many other reviews).

It's 2023, y'all. There's more to life than being angry and treating strangers poorly.

The sign on the front says that they reserve the right to refuse service to anyone. It seems like that's just a thinly veiled indication that they don't take kindly to anyone they seem to be... Lesser.

cassandra Baldwin's

Ive never encountered rudeness from anyone older or young but I can imagine it happens at every establishment. I might get talked about for using EBT , but I don't hear it. *Everyone needs a little help from time to time*. they usually save me a trip through the pass. I don't mind the high prices, because it balances out. We are in the mountains, if you want city pricing make the trip out of the mountains. Thankful they are here.

C M

I agree with all the others who have posted a review. The two cashiers with dark hair are pleasant but the elderly lady who owns the store and the male (who is her son, I believe) are extremely rude! Their customer service skills are to be desired and it's true, they act like it's a burden to fill propane and they never offer to help you carry it. I really hope some competition comes into town..I haven't given that store my business in a long time..I would rather travel to alamosa or salida to get my groceries..if the food wasn't so outdated and overly priced and customer service was improved I would have no problem supporting the town business..I guess my money will go to larger corporations for now! So sad when this is the only option for those who are unable to go get their groceries elsewhere..I will continue to pray for those who own and run that store..I hope God softens their hearts.

David Hansen

-DON'T STOP HERE-

I will NEVER spend another cent at this dive market! The place is dirty. The produce and meat is rotten. The staff is RUDE. The prices are OUTRAGEOUS! FAMILY OWNED and they are ALL TERRIBLE!
I watched these jerks sell food to a customer then insult him for using food stamps!