S & T True Value Hardware - Coventry, Rhode Island

joseph behm

S & T True Value Hardware in West Greenwich is a standout establishment that goes beyond your typical hardware store. The exemplary service provided by their knowledgeable staff is a testament to their commitment to customer satisfaction. The convenience of being an Amazon drop-off location adds an extra layer of utility, making it a multifaceted destination. What sets them apart is their expertise in propane services—they not only refill propane tanks efficiently but also offer repair services. This combination of exceptional service, convenience, and specialized offerings makes S & T True Value Hardware a go-to spot for all your hardware needs in West Greenwich.

Bob

Good store. I've been in several times and the employees have always been polite and helpful. The keys they cut always work. They have quite a selection for its size. I prefer to shop local. Most recently I needed to drop off a UPS package. A quick on-line search netted this location. (I had never noticed the sign before, my bad!). I went in, was greeted promptly, hated the package, employee scanned it, thanked me, asked if I needed anything else today while handing me my receipt! I do not think I was there a minute or two. Great service. I live 5 minutes away and would rather pay a bit extra for personal service rather than the big box stores with mostly rude, uncaring employees whose only goal is coffee and lunch/dinner breaks. You won't be disappointed.

Jack Fallon

Great Place! Great People! Great Service! Great Prices!

I've spent thousands of dollars over the last 20 years on Stihl and Benjamin Moore products in this store. The customer service is great. Paint colors are always spot on and never vary can to can. The power tools they have sold me have worked great for decades. The service department on these products is excellent. The place is a treasure!

LM

I usually go to Home Depot for all of my home needs as they have everything in a one stop shop. However, I went to this True Value a couple months back with my husband to purchase a wheelbarrow he had wanted. The woman who assisted us was so friendly and helpful! I was quite impressed so I made a note to myself to pop in next time I needed something. Well, here I was today in need of pet friendly rock salt (only the best for my pooches!). Yesterday we had a huge snowstorm and, as I waited to the last minute, I could not find the rock salt I needed anywhere. I called ahead to see if they had any in stock. The gentleman who answered the phone very jubilantly informed me they had it! I went straight to True Value, and I was not disappointed. Two very friendly gentlemen greeted and assisted me with my purchase. I bought two forty pound bags. Trying to be an independent woman, I attempted to carry them out myself. Fail. One of the associates carried both bags out for me and put them in my trunk. And he did it with a smile. Long story short, I'm breaking up with Home Depot and am now exclusive with True Value. Definitely recommend!

Thomas Wills

Something isn't in order with the training and customer service at this place right now. These 3 "trained employees" (maybe teenagers?)were nice but seemed untrained. 6 other customers and I waited in line without being acknowledged for like 15 minutes and there were three or more employees working. Finally I was helped with getting my paint tinted .45 minutes later after the 3 kids scrambled for answers on how to tint oil paint. I had to give them the bright idea to call the manager or whoever was actually properly trained to figure it out. By the time I got out of there with my paint, it was too late to continue painting. Stores shouldn't be left in the hands of people that don't know what they're doing and how to fully operate the machines

Flavius Kern

Great service, excellent selection of power tools. Whether you need to get your screens repaired or just refill a bottle of propane, this is the place. Staff always polite and knowledgeable.

DINA Belshaw

Although it's part of a chain it still feels like a small town business. I have never had to go looking for a sales person when I'm there there are usually a couple of fresh faced kids behind the counter eager to help and the prices are comparable to the much larger store down the road

Rosalie Jalbert

I always go to S&T especially for UPS drop offs. They are usually more than helpful except for yesterday. The young man who goes to college in Maine was his usual helpful self as was the young lady. The 2nd young man was useless. He basically didn't want to work and had the nice young man not interfered, i would have had to drive back to Warwick and missed the UPS Pickup. I have gone to S&T for many years and I have to say this is the first time I have had a problem
There are people out there that need jobs and he should appreciate that he has one. 5 stars for the other 2 employees.