Royal Furniture & Design - Marathon - Marathon, Florida

Maby M.

Acabo de subir una foto de una cama 🛌 ustedes la tienen para ordenarla gracias feliz dia

THE K. F.

Variedad inmensa de artículos para tu casa de decoración y furniture.

Leslie T.

Walked around and looked for about an hour. Beautiful furniture items, unique designs and great art. Clean, light atmosphere and the lady who approached us was genuinely kind and let us know that she would be available if we had any questions. They have anything one would need to decorate their livingroom, bedroom, dining and outdoors, from rugs to portable bars, bedding to art. This piece was my favorite.

Sean R.

Best place to buy furniture in Marathon.
Karen was beyond helpful and so pleasant to deal with.
Thank you guys ! A++

Brandon M.

One of the worst experiences I’ve had in retail. I will never purchase another product from Royal furniture in Marathon. I’m new to the area and furnishing a home. Started with a couch from royal. Couch showed up with a cut in the leather. I immediately called and they said they’re going to change it out with another new couch. Total lie. They brought me the used demo model from the showroom. I asked to at minimum keep my new cushions so that we don’t have used ones in our home. He again told me it was a new couch and the manager said they couldn’t allow me to keep new cushions. You might ask how I know it’s a used couch? The one they brought second was not wrapped in plastic like the original one and was clearly warn. Second I returned to the store and there was the couch with that cut in the lobby. (Still sitting there today)
Lies, deception, and totally not helpful. I’d stay away from this place, even if you have to drive little further at minimum you’ll be doing business with honest people. Please don’t support these people or company.

Rex

I’ve been a loyal customer for about 20 years and have never been disappointed with their inventory or service. I once bought a bedroom dresser and more than five years later had problems with a drawer. I stopped in to discuss the issue, was willing to pay for a repair and was surprised and grateful, that after all those years, they stood by their product and sent a service team to make the repairs at no cost. How great is that? More recently we purchased a mattress that had an unpleasant oder that didn’t dissipate after a few days. Once again, I stopped in to discuss the situation and was delighted with the resolution to have a replacement delivered. Not everyone looks for or wants the same things when shopping here in the Keys but I look for and appreciate the quality, service, and integrity I’ve found at Royal Furniture.

Susan O.

I thought I purchased outdoor rocking chairs. This was back 2 months ago. I mistakenly paid cash for my purchase. I was working with a sales woman. I was hoping she would call or acknowledge me at least once every 2 weeks. I haven't heard from her since. I guess she got my money and doesn't care about if I received my order. It was 2 adirondack chairs and a small table. They said it would be delivered on Sept 11th, 2020. Never heard a word from sales woman or store or anybody. Due to virus seems to be their excuse.
It's a shame such a reputable company only cares about money and not product or service.

How do you think they could make this right ? A phone call at least 1 time per month would be grateful. Please call me from Royal Furniture in Marathon FL.

John C.

This place is literally for rich people or people that don't mind throwing money away. Sure they have some very lovely furniture items and paintings but everything is up charged. Even if you get something that's on sale you're still paying double for it. I recommend an Ashley home furniture or a bear's outlet, or just shop around online. Even Wayfair has better deals and that's saying something.