Rowland's Upholstery Plus - Fernandina Beach, Florida

Priscilla Portugal

Absolutely amazing job from start to end. It was easy to book the appointment. They came very fast to my house. They understood exactly what we needed. They were very nice friendly and professional. They brought all samples so we could choose the colors, very personalized approach. Arlene and Nikki are two rockstars!

BJP Enterprises

They are fantastic and my wife is very pleased with the quality work we are on our third we've had 27 done in a love chair and they are very fantastic and incredible people willing to work with you call about updates this is a really great small upholstery shop

Gonny Eggers

Frequented a few places before we went to Rowland’s. Great service, from ordering to measuring to installing. We ordered a Hunter Douglas vertical blind for our 12 x 8 feet lanai slider. Love it! Awesome service and delivery.

amy finnegan

I can’t say enough positive things! Jason was truly amazing from the initial appointment to installation. He was able to guide me in picking out the best shutter type/trim for my house. I truly trusted him and his judgement! I will highly recommend him to everyone. I love my shutters and only wish I had done sooner

Cyndi Miller

Wallace Rowland is just a great business man. So far, our best Amelia Island experience. He has gone out of his way to take care of our orders in a timely and efficient manner! Pleased as punch!

Rebecca Kraft

Very slow service and a long wait to get items upholstered and/or custom sewing. They are backed up for months but don't reveal this to customers. I have been waiting on a job since January and this is May! Terrible communication. Very unorganized. My order was lost on a desk for weeks! I don't know what happened to this local company but it has really gone downhill.

Dianne Muench

I brought in a sofa cushion to be re-stuffed with a very firm foam. I explained the foam should be as hard as wood, in other words, the firmest available. A woman showed me the various types of foam, one being as hard as I could imagine, and that's exactly what I wanted. When I went back a week or so later to pick it up, it was still stuffed with something very soft, oddly similar to what I I was trying to get rid of. They said they had made a mistake and would do it right this time. When I returned to pick it up (again) it was still very soft but they told me to take it home and try it, which I did. After using it for two weeks, it became even softer. I called to tell them the foam was still too soft, and was told (in a voice-mail that is recorded) that if I brought it back in, they would use the hard foam that I requested originally. They were too busy to get to it right away, but would get to it 'soon'. The woman (Delores) said ON THE RECORING : "We didn't use the foam you wanted because we would have had to order it, so we just used what we had in here". Two times they got it wrong. Should I let them try a third time? After driving the 10 miles twice, and paying them in advance over $100.00, I now have to go find another upholstery place which will do what I ask them to do and then pay them to do it. NOBODY SAID THEY WERE SORRY, not one of them, not once. IMO, someone should have driven to my house, picked up their mistake, made it a priority job, and hand-deliver it to me, with an apology and some token refund. If they didn't want the job, they should have refused it in the first place.

UPDATE: The company owner has contacted me in an effort to make this right, and made a reasonable offer to rectify the situation, which she stated she was not aware of until reading this review. Regardless, I am not returning my cushion to their store for a third time.

Sandra Swanson

After a few minor snafus, I got my chairs, bench, and counter stools seat pads. OMG, my chairs are stunning, gorgeous, perfect in every way. My bench had only the frame and they made the rest, and again the results are beautiful. The seat pads are great and are quite pretty. Their craftsmanship is incredible. My chairs look 1000% better than when brand new. I cannot say enough. Did I say my chairs are gorgeous, stunning. You can't go wrong with Rowlands.