Plimpton & Hills Torrington - Torrington, Connecticut

Homebuiltcamper Dave

This is a great plumbing supply house, as long as you don’t get the young guy with the goatee. I can’t believe he still works there. He is the most arrogant jerk in earth. I’ve run into him a couple times. His standard answer is “you need to hire a plumber” or “your not a plumber so I don’t have time for this.” I’ve gone in with a couple simple problems over the years. Just need their help to figure something out. I went in Friday with just a couple simple questions about well pumps. My shallow well pump on my old house was giving me trouble. Instead of listening and trying to help He was rude obnoxious, arrogant and insulting and was the biggest jerk! Said he would not help me because I wasn’t a plumber. Told me to hire a plumber. Told me I should hire a well driller for a decent well and get a decent pump. When I asked what I should be using for a pump he said “I’m not a plumber so I can’t advise you.” All I had was simple questions. The store was empty. And he would not even try to help. When I asked finally if I could just buy a foot valve so I could start at the beginning, he refused. Finally I asked again louder and he went and got one. I’ve told a couple others what happened and they said same thing. Great place, just don’t try and work with him.

Oh by the way mr snippy. If your reading this. I didn’t need a plumber. I didn’t need a new well. I pulled the well line and all that was wrong was the foot valve was corroded. I replaced it and it’s working again perfectly!

Hopefully they will fire him eventually. Probably the owners son or something. Other than him this place is awesome and all the another associates are very helpful.

P Triggs

Way overpriced on air filter my serviceman needed for my annual furnace maintenance. Even he was shocked by the cost. Told me to consider ordering online.

Jonathan Hoffnagle

Red head lazy bum at parts counter couldnt search the numbers on my broken pulley. Idk much about hvac but a quick google in the PH parking lot gave me what I needed and amazon it is, guess I’m not shopping local.

The Good Paparazzo

Very nice friendly staff really made my day today. Trying to make sure I was doing an order correctly and they helped me every step of the way. Very good customer support even if I called many time but they still helped me. Thank you so much!!! Really appreciate you help and patience with me. Have a great day!

John Bigos

To all the employees of p&h in torrington especially Jason they do a tremendous job always are pleasant and willing to help . The amount of inventory always amazes me and if by chance they don't have a part it's there first thing the next morning .

Gary Pelletier

Plimpton & Hills is great. Jason at the Torrington branch helped me by getting material on Sunday. This allowed me to help my customer get their plumbing back on. Also Susan, Ray, Bob, Orlando, Jose, Josh and Rob give my company great service. Plimpton & Hills is my favorite supplier.

Ray Kyle

One of the best places in Torrington to get all your plumbing supplies for anything fixtures and vanities.
10 out of 10
Amazing service

Anna Kowalczyk

They have everything in stock and helped me pick out a new kitchen faucet they even recommended a contractor for me ! They tested my water for free ! Nice guys ! Thanks !