Paradox Home Studio - Fort Lauderdale, Florida

Benjamin A.

I recently visited Paradox Home Studio in Fort Lauderdale and was extremely disappointed with the way we were treated. From the moment we walked in, it felt like we were being profiled for not wearing what they considered "appropriate" clothing. We had just come from the gym... None of the sales representatives greeted us or even acknowledged our presence until we had already walked past their desk.
When we had a couple of questions about products, the staff remained seated the entire time and never once made an effort to assist us. We had to approach their desk to ask about the items ourselves. It was clear that customer service wasn't a priority, and we felt unwelcome the entire time.
We're building a new home in Wilton Manors and I would never shop here again. The lack of basic courtesy and professionalism was unacceptable. If you're looking for a place that treats all customers with respect, look elsewhere.

C. T.

Absolutely horrible customer service ! Worst I’ve ever experienced & observed.
I was shopping and a lady clearly accidentally broke a part of something. One of the sales people yelled out “you broke it” insinuating she’d have to pay. No one bothered to even go see what she broke or clean the glass and I stepped in broken glass! She was very apologetic and whatever was broken wasn’t a big deal as the item could 100% be resold and even if it couldn’t, big deal, accept that things get damaged and sometimes break!
They actually made her pay for this item! could hear the conversation as I browsed the store. She was also with someone who appeared to be a regular customer and was purchasing a rather expensive item. Just gross to see such treatment of a customer. I was planning to buy some items for my new condo but after seeing that I decided otherwise, god forbid I touch something and it breaks or buy something and have a problem, can only guess how I’ll be treated. I don’t want to deal with such cold, insensitive people.

Brian L. S.

My experience was fantastic! Great selection of furniture and customer service excellent answered all my questions. Highly recommend Paradox

Jim B.

This is an important anchor for Fort Lauderdale's design district. It offers the neighborhood absolutely fantastic window shopping and it's a bright beacon of excitement at night at the busy intersection it commands. Everything in this store represents 100% authentic designer modern home furnishings. Brand names. High quality. Stuff you will not find at Ikea or Rooms to Go, or Renovation Hardware. Better selection than Design Within Reach. Especially notable. Is there very good inventory of accessories and smaller pieces suited to a condominium.

David P.

Was in the store for 20 minutes. Beautiful things. The store was empty of customers except for me. They were have some repair work done and the 3 work men were extremely loud. The person working in the store never even said hello to me, andI was as close as 3 feet to them. They never even made eye contact. I’ll go elsewhere.

Donny G.

Super unprofessional and very rude

Hunter N.

Great selection and service.

Sue M.