Palm Beach Patio Furniture - North Palm Beach, Florida

Jamma C.

What an amazing spot! I was shocked when I saw the furniture they have on display as well as the other options they have available. Dan and his staff are very warm and welcoming. If you’re looking for new patio furniture this is the place for you!!!!

Frank V.

My wife and I recently purchased a lot of very expensive patio furniture from this store. The quality of the furniture is good. I wish I could say the same for our customer service experience. When my wife and I were in the showroom, hesitating to buy our furniture from this store because of the expensive prices, the saleswoman said she would include a set of two lounge chairs, side table and umbrella (all of which was on display in the store) but only charge us for the chairs and side table. To us, that clearly meant that the umbrella -- and the stand that was holding it up -- were being included for free. So we relented, agreed to go forward with the transaction, and paid over $11,000 for our new furniture. They also charged an additional $500 to deliver all the furniture to our home (which admittedly is a several hours' drive from the store). But when the furniture arrived, they failed to include the stand for the umbrella. Their delivery driver readily acknowledged to us that the umbrella should have come with a stand (and always does), and he encouraged me to call the store about it. So I did. But I did not expect them to have to make a separate long drive to deliver just one umbrella stand, so I suggested that if they would credit my credit card for my actual cost to buy an umbrella stand at my local Home Depot (probably about $25), I'd be very happy to handle it that way instead. Unfortunately, to my surprise and disappointment, the store's response was that they technically never promised to include the stand that was holding up the umbrella in the showroom -- just the umbrella. Personally, I thought this was ticky-tack and unprofessional, especially considering how much money we spent with them. My frustration has nothing to do with having to spend a little extra money to buy an umbrella stand; rather, it's all about the principle. It left a sour taste in my mouth. If you shop here, hopefully you will have a more positive experience. But my wife and I will not do business with this store again.
P.S. While we were debating whether to purchase our furniture from this store or another patio furniture store that we had just visited, one of the salesmen told us that the other store advertised that their outdoor cushions were made with Sunbrella fabric but that this was a lie. I subsequently learned that that was a completely false accusation by the salesman at the Palm Beach Patio Furniture store. Just another example of unprofessional behavior and attitude, in this one person's humble opinion......

Wow -- just read the owner's rude and condescending response. Yikes. Reviewer Tara Steinback (below) nailed it when she wrote: "Also I read their responses to poor reviews. They respond by claiming the review is fake or make negative comments about the reviewer. Very much a turnoff to be unable to take accountability and be graceful about a negative review." What a disappointment.

David H.

Beautiful show room. A must see if you are looking for patio furniture

Mary T.

We found this amazing place and purchased our beautiful patio furniture. Linda took the time to assist us and it was just a great experience! Worth every penny! I’ll definitely come back for more! I highly recommend this store.

Mel R.

This location offers beautiful patio furniture from luxury to more casual looking furniture. Great quality and variety of options. The showroom is strategically set up to give you a full experience of everything you can obtain with good furniture and decor options.

Safe H. F. R. ?. D.

Palm Beach Patio Furniture is unique and exceptional in many ways. It offers the best in selection, pricing and in customer service. If you want patio furniture that will elevate your home's beauty and comfort, you will find it at Palm Beach Patio Furniture.

Suely B.

Palm Beach Patio Furniture is a wonderful facility for outdoor furniture needs. It hosts the Palm Beach Gardens Professional Networking group and has been doing so for the past year. This area is very lucky to have Palm Beach Patio Furniture sharing their facilities in order to help local business owners to connect and advertise their businesses

Tara S.

I rarely write reviews unless service is SO good or SO poor and unfortunately this is the latter. Products themselves are good. Showroom good. Poor customer service. We received a wrong color cushion and waited for many months for a replacement. Finally the cover alone was sent and the cushion would not fit inside. They took it and tried themselves but it came back damaged and soiled. They offered to stuff it with their own filler but we declined as we had paid to dollar for a brand name cushion. They finally called with a cushion claiming it was from the retailer but it was clearly stuffed by them. They finally replaced the cushion but it was about a year process and Megan became very rude when we were the ones inconvenienced and frustrated after over 6 months of being understanding. Extremely poor customer service. The one time we met the owner (older gentleman) he was very nice but unfortunately the customer service went majorly downhill. Also I read their responses to poor reviews. They respond by claiming the review is fake or make negative comments about the reviewer. Very much a turnoff to be unable to take accountability and be graceful about a negative review.