Open House Interiors - Fort Lauderdale, Florida

Jeff H.

I have used Open House Interiors on a few different projects and have always been very pleased with the excellent knowledge of the products and the quality of what we received. In addition, the service was excellent and the price was great. Most recently I had plantation shutters made for my entire house and also purchased a Hunter Douglas Luminette with power remote and everything is AWESOME! My wife could not be any happier and after all, isn't that what matters. Thank you Open House!

Jonathan C.

We had a complicated job with redoing our curtains DRY CLEANING CUTTING UNINSTALL AND INSTALL in our bedroom living room dining room and office, John the owner was amazing very fair price he was able to save the curtains that would have cost a fortune to replace, he also upgraded to all motorized remote, we are extremely happy with the results and very good prices.
John the owner is tough honest and always keeps his word.
Thank you To John the staff and Arnie the installer for all the patience and hard work.
I honestly DO NOT THINK ANYONE ELSE COULD HAVE DOES THIS.
Thank you

Josie V.

I had problems with my remotes' programming.

I initially contacted Hunter Douglas customer service for help. Hunter Douglas was not helpful at all (inadequate at best) and they did not resolve my issue. They told me to contact my dealer (Costco) from where I had purchased my shades and remotes many years ago and no longer a Hunter Douglas dealer.

I called Open House Interiors, a dealer with Hunter Douglas. They were so helpful beginning with Juan Valdes. When he could not help, John, a technician there, came on the phone. John listened attentively to my problems. John was on the phone giving me instructions as to what to do on my end. He was with me every step of the way patiently repeating instructions when I was getting overwhelmed and reassured me that he would continue to be on the phone with me until all had been resolved. Success!! I am not the most coordinated person and I had to go on a stepladder to reset the shades from the top while I also had to hold the remote and phone. What a fantastic and pleasant experience with John at Open House Interiors. He spent 35 minutes on the phone with great success and was not charged a dime!

I highly recommend Open House Interiors and their great customer service and their high quality products. Thank you so much!!

Michael C.

Open House did the treatments in a Country Club my company was renovating and also in my brother's condominium. The Co Club job was complicated and John the owner worked closely with me and the designer to create a beautiful result. The installation was perfect. Everyone was very happy with the outcome. The price was less than the other 3 estimates we had, with no reduction in quality of the materials used. I will recommend Open House Interiors to anyone looking for their type of products.

Adriana J.

I cant believe the service I received from this place. They have two location so be aware of them. The owner John just told me that he hoped I choked!!!! Not only did they sold me a set of blinds for around 6k that were defectous but he got upset because I was disputing the service call that I had to have twice since they did not fix it correctly in less than 1 year of purchased. He also went to the extend to tell me he was going to make sure hunter Douglas would not grant me a guarantee on the product with any other retailer. He constantly told me to go ahead and cheat him out of the service call when I am the one got cheated with defectous product. DO NOT go there. On top of everything it took them 4 months to finally order new motors... The worst place I have ever experienced in my life....

Kevin T.

Our experience with the purchase of Skyline Hunter Douglas blinds from Open House Interiors was less than ideal. We had an old one-piece track system for our 12 foot slider that we were looking to replace. Ralph, the representative from the showroom came to our home to take measurements and verified over the phone that a one-piece track system would be available in the size that we needed. We overheard him explain on the phone that he was “looking at a one piece track now” as he was talking to I assume someone from the showroom. When the order was delivered, however, the track came in two pieces not one piece as we were led to believe. When the first installation was attempted the installer had great difficulty managing it on his own. He was obviously very frustrated as this should have been a two man job so I stepped in and told him that this didn’t need to be done today if he couldn’t do it himself as I wanted it done right. He continued his attempt to install it and the track broke. The second installers came with a new track after several weeks and installed the blinds. When I arrived home I noticed the chain that connected the blinds was dangling from the track, the blinds wouldn’t open all the way and the pieces of the track did not line up. At this point we went to the Open House Interiors and spoke to Ralph who directed us to John the owner who insisted that he wanted us to be happy and would make it right. The third installers came with a new track after several weeks and installed the blinds, but this time the blinds were installed with a gap of about 1 inch from the track to the ceiling on each side with wood shims visible. In addition one of the brackets was attached to the ceiling but was not attached to the track. My now I was very annoyed. I expected that the track may not be completely flush with the ceiling however I couldn’t believe that a bracket was not attached to the track. In addition the gap between the track and the ceiling was far greater than I ever could have imagined. They agreed to come back and make sure the bracket was attached to the track but I was told that since our ceilings were “wonky” there was nothing else that they could do to rectify the issue with the gaps on each side. When I spoke to John he suggested that we have a contractor add a skim coat. There is no way that a skim coat would fill a one-inch gap. Then he says we should have our contractor fix the ceiling. It’s obviously too late at this point to add drywall to the ceiling since the blinds are already custom measured and wont fit if we make any changes. John doesn’t provide any other options to make this look better. A valance maybe? Some type of facing for the track perhaps? Nothing….. So now I need to hire a contractor to build something around the track to cover this whole mess. While I certainly do not hold Open House Interiors responsible for the fact that my ceilings are “wonky” I do hold them responsible for not delivering the product in one piece as we were led to believe or telling me that I need to level my ceiling prior to ordering this product. In my view the ceiling looked perfectly level however Open House Interiors deals with construction issues everyday and should have the knowledge and expertise to guide their customers through an appropriate installation. In retrospect I should have asked more questions and insisted that what we agreed to would be in writing. We had a contract of course but I should have stated that the track be in one piece as we agreed to. In addition, Open House Interiors could have handled their attempts at installation in a more professional manner. One attempt after another with nothing but problems. We paid over 2,000 for there blinds and I would expect a professional installation and quality product. Neither was delivered and we won’t be using them again.

Laura U.

I needed some motorized blackouts shades for my house. I am absolutely thrilled with the service; the shades were beautiful and completed on time! John was very patient with me, and I had an overall excellent experience. I DEFINITELY RECOMMEND OPEN HOUSE INTERIORS!!!

Ralph C.

Local Oakland Park place with kind, caring service. Dorna is a gem. The gentleman who suggested what I should do demonstrated the kind of customer service we all look for. They helped me find a repair place for a shade that I didn't buy there. Please check them out for all your window treatment needs.