Luxury Appliances by Jetson (South) - Stuart, Florida

Bob M.

There's No high pressure sales, and sales people are very knowledgeable. They also match prices within a 60-mile range. They have a huge inventory and their own installation crew that do a fantastic job.

Cindy M.

Delivery guys were professional, and did a great job delivering our Pro appliances with care. I will update this review after the install team does their part.

Peggy L.

3/6/2019 UPDATE. After 1.5 years my KitchenAid Refrigerator (Model KRFC604FSS00) has been repaired 5 times. At the final service call I was informed that it is now "unrepairable". The extended warranty sold by Jetsons (which is held by another company NSI) does not actually guarantee that your appliance will be repaired. Still waiting to hear if I will receive any refund or replacement on this product.

In September of 2018 I remodeled my kitchen and purchased a complete set of KitchenAid appliances from the Jetson Stuart store. I met with a sales person from the Builder's Showroom on several occasions as I wanted to make sure that I was buying the best quality items I could find. I asked numerous questions and expressed over and over again that quality and longevity of the appliance was the most important issue to me. I was advised that KitchenAid would be the best fit for my needs. Less than one year later my refrigerator's control board and ice maker no longer function. The "aqualift" cleaning technology on my oven is a joke and the subject of a class action lawsuit. One month after my initial service call, my refrigerator is still unusable and despite numerous phone calls to the service department I still don't know when or if the repair will be completed. I trusted Jetson to guide me in purchasing quality items. This turned out to be a $10,000 mistake.

Brad

My review must have been deleted, here it is again.
Nope! Definitely go anywhere else, installer left gas leak under outside grill which could have blown up if I turned it on. Put a nice screw through my brand new cabinet installing my fridge which would have sliced a hand open. Ordered a part on Friday, says it will be in on Monday or Tuesday, I leave 3 messages starting on Tuesday, goes on vacation for 15 days. No word back. Thanks, thanks allot!

Anne P.

DO NOT TRUST THIS BUSINESS.
Several weeks ago we purchased refrigerator, dishwasher, microwave and stove.
The stove exterior surfaces around the edges of the appliance reach temperatures in excess of 200 degrees in less than five minutes. I've been burned twice.
A technician came out and said this is normal. It absolutely is not normal.
"Customer Service", which is anything but customer service, just called me and told me that they are not going to do anything whatsoever to remedy this dangerous situation. I am on my own to deal with the manufacturer of the appliance they installed in my kitchen.
I gave one star because I had to pick a star.
DO NOT USE THIS BUSINESS.

Cindy B.

We had a great experience with Jetson in Stuart during the repair & replacement process for our dishwasher. Ron Flint was helpful and pleasant on my first visit to the store. He recommended that we have the service department assess the situation before we purchased a new one. The service department was able to get a tech out within two days. Unfortunately, the parts needed to repair it would have cost more than the dishwasher was purchased for, so we decided to replace. We went back to Jetson’s that same night and had another great experience with a different salesman. We got a $50 credit from our service call applied to the price of the new machine and it was delivered and installed the next day. Their prices on the dishwashers were competitive and their prices for delivery, installation and hauling the old machine away were cheaper than anyone else in the area. In addition, the service department and our technician, Josh, were very helpful in completing the needed paperwork to submit to FPL for our surge protection coverage. We are very satisfied and will shop with them in the future.

Katshot

We were looking for a commercial grade gas range so we were dealing with the builder's side. Our salesman was terrible. Total lack of personality. Zero follow up with us or follow through with items we had problems with after the sale. Their service department is terrible. Zero follow through. Zero communication between the office and the repair guys. I paid a ton for my Jenn Air range and have had terrible customer service. I would never recommend Jetson.

nancy H.

I purchased 4 items from Jetson Appliance and I have been very happy with them. I purchased their extended warranty package and they were very prompt when my washer need work. They were very helpful and knowledgeable and quick to come out and fix it. I have been buying all my appliances from them for years. I highly recommend them.