Kelly's Furniture and Lighting - Salem, Oregon

Retired A. 4.

Purchased over $10,000 of appliances. Dishwasher arrived not working. Refused to refund or exchange the dishwasher. After three months, four repair men and countless hours spent on the telephone, I bought a replacement dishwasher from Lowe’s. I’ve had better experiences dealing with used car dealerships… Now I’m out $1000 and are scheduled to have our fifth repair visit….

Stephanie A.

EDIT-

4-9-2025 My delivery was for today and there was a mix up and half the couch was not delivered. Mathew personally brought us the other half. His customer service is unmatched. Thank you!!!!!

Matthew was so helpful and patient with me ! I bought the best couch today and it’s all custom made. I would go here again in a heartbeat! They have a great selection as well!

Meredith T.

My husband and I visited various furniture stores before purchasing our new sofa from Kelly’s; this place had fantastic quality for affordable prices in my opinion. We worked with Matthew who was very helpful (and not pushy, which I appreciate). He helped stream line the buying process and answered all our questions without hesitation. The whole experience was great. I highly recommend!

MSG_ S.

We were so worried about buying our first big purchase furniture set. Mathew made it super easy and with zero salesman sleeze. It felt like we were talking with a friend and that's exactly what we wanted. We are very satisfied, for the sofa set, but mostly because of him. Thanks again.

Arianna J.

There was a wonderful employee there, I believe named Mathew. I was struggling to find a perfect couch for my new home and he was able to find the perfect aesthetic, comfort, and spacial couch that I saw would bring many future memories with my family. I may seem dramatic but his help, and over all wanting to find my perfect dream couch made me feel like he cared and that he wasn’t simply selling a couch to get me off his hands. I appreciate his work and hope he is granted whatever great opportunities as a sales person.

Cassidy B.

We ordered an amazing huge comfortable couch and the delivery guys Ivan and Cameron were amazing. They couldn’t get the huge couch through our slider so they helped my husband take the door off and wiggle it in. It took an hour to get it in but they were determined because I would have been devastated to not have it. They then helped put the door back on. They were here until 9 pm.. I can’t speak highly enough of these guys.

Carli L.

I had an amazing experience with Matthew! He answered any question I had, and was able to provide me with all the information I needed! He showed me many different options for furniture and was very knowledgeable and helpful in the process! Highly recommend working with Matthew!

Connie C.

Kelly's is such a beautiful store! I left smiling and am so excited to keep coming back. They have an amazing team and we’re so friendly. Jake took the time to make sure I got exactly what I wanted. Jake went above and beyond with customer service from ordering to pick up. Mom and I are so excited and love our Stanton couch, it is beautiful and sturdy.