Kasper Electrical - Lake Park, Florida

Ryann P.

Kasper Electric recently completed an electrical project at our townhome in Jupiter. We were doing a full remodel of the property, so the scope of electrical work included a rewire of the home to allow for recessed lighting and ceiling fans, panel & breaker replacement/upgrade, new receptacles, new fixtures, outlets, switches, etc. It was a comprehensive/complete scope that I bid out with multiple electrical contractors locally. Kasper came in to “takeover” on the electrical project that the previous electrical contractor (different company) that we hired, failed. Kasper is licensed, insured, a leading electrical contractor in our local area, and has proven themselves to be the best in the business. Kasper Electric offered fair pricing that was in line with the other bids I received for the same scope. I would highly recommend Kasper Electric for any & all electrical needs for your project. Professional company, communicated well, follows timeline & scope and has the knowledge and experience to get the job done right. No fluff. Easy to give a 5-star review.

Merritt H.

The company is top notch. I have had them out before. This time I had exterior lights in front put in for aesthetics and some for security and they look fantastic! It was a fun experience and I learned a lot as he worked. Ronnie was great!

Jesus F.

Jon W. arrived within our scheduled time with a great attitude. I explained what we were looking for and he provided a variety of options to meet our needs. He is courteous, professional, and knowledgeable. We are happy with the work he was able to do for us and I would recommend him to any friends or family in need of electrical work done.

Candy W.

Ronnie arrived at the scheduled time with a smile on his face and enthusiasm for the work that was to be done. He removed 3 chandeliers and installed 3 ceiling fans. I asked a lot of questions and he explained what he would be doing in each room, as well as showing me how the individual remotes worked, since each was unique. He was friendly, professional, and courteous. Mona was a life saver, too, when I called and explained my situation. She was patient and extremely helpful in working around my schedule. I highly recommend Kasper Electric and will definitely be using them again!

Oldno7brand

Kasper tech Adrian came to my home today for a quote.
I am getting a Tesla EV Charger installation scheduled along with other work.
Adrian was professional and knowledgeable. Kasper arrived on time and when promised. Signed up for the work same day and look forward to the anticipated quality workmanship. Also of note Mona in the office along with Karissa were excellent as well. If the personnel are any indication I should be very happy when this is completed. Thank you

Jason S.

At time of writing this review, both my wife and I has sent 3 emails to both Michael, and Michelle requesting cancellation of our project. We have yet to receive a response 5 days after sending the email. I have also just called again (says you are open online) but went to voicemail. I have left a voicemail, and hopefully we will receive a callback today.

This has been a difficult experience, and very poor communication and customer service from everyone we have spoken to. My wife was dealing with Kasper electrical at first, trying to replace an electrical panel in a condo in North Palm Beach. She received an estimate, and it seemed cheaper than everyone else, they have decent reviews, so she thought she would move forward. She paid a deposit, and thought everything was fine. I pointed out that there was no mention of permitting anywhere on the estimate, or in fact anywhere in the terms. She asked if the permit was included, and the response came back 'you can have a permit if you like'. This seemed strange to me, as permitting isn't optional in the world I live in, you either need one or you don't. It seems to me that you would need one for replacing/upgrading an electrical panel, but they are the professionals. So, I called and spoke to Mona who was very dismissive and irritated by any questions (an experience that my wife also had). She said she would get someone to call back. I received a call back from Michelle, who was very friendly, we went through it, and again the permitting question prompted an evasive answer, the same as my wife received, 'you can have a permit if you want'. I pressed the question explaining that they are the licensed professional, if we don't need one, then why would we get one. She said that according to the Florida Building code, we didn't require a permit. I asked her if she would mind sending an email confirming that, she replied yes, no problem. My wife then later received the following email:

' In regards to the permitting question .As I mentioned to your husband, we can add a permit if you want . If that is something you would like to add, I can make that update to the estimate. It will be at an additional cost and will take a while to get approved. Please let me know how to proceed'

Again, putting the decision on whether to permit the project on the homeowner, and not what was agreed on the phone.

I have skipped a few requests, as this is a long review, but they are refusing to commit in writing anything regarding permitting, other than making it optional. We have already had an inspection, which failed due to the panel. we are trying to sell the condo, and any unpermitted work would put us in a bad position. It does not seem right that a licensed contractor would refuse to commit to a permit question in writing, so we requested to cancel as we have lost faith, plus the estimate seemed deceptive as permitting was not mentioned at all and my wife doesn't really know about any of this and expected that a licensed professional would advise her. The other estimates ALL mentioned permitting.

It is now 5 days after we sent emails requesting cancellation to both Michael and Michelle. to date neither has responded to our emails. I have called this morning, and it goes straight to voicemail (again, said they are open online).

My hope is that the owner or someone more senior reads this review and responds. We have put down a deposit of over $1,000, and to receive no response is very unsettling.

We have called the building department, who say that a permit is 100% required. The next step will be to call the DBPR, but none of this should be necessary. It should be much simpler than this. In my eyes, a licensed contractor should ALWAYS advise and know whether a permit is required for electrical work, there is too much liability at stake. The fact that they are avoiding putting it in writing multiple times, speaks volumes and indicates that they know a permit is required. I would avoid this company, they have a lot of positive reviews, but based on our experience, it makes me wonder?

Amy K.

We can't thank Ronni enough for the patio lights he put in for us. He pays so much attention to detail and is so patient explaining things to us. We definitely plan to us him for more electrical work

Gonzizqui

The technician, Adrian Pope, arrived exactly at the scheduled time!! He listened to our issues with landscape lighting and suggested a measured approach to find the problem. A very warm and friendly guy, he tried to understand and resolve our needs and concerns. Fixed everything within a hour. He did a great job at a reasonable cost. Thank you!