Infinite HD - Odessa, Florida

Anesthesialillie D

Would love to give negative 2 million stars!!!!
Worst and most expensive lesson of my life! All of the pictures attached is their idea of brand new finished work… ENTIRE home remodel.

We parted ways before the whole home remodel was complete as they just could not finish/ show up.

At every step of the way, every project I was charged more money, not a big deal if given quality work but 9/10 times it was terrible.

Poor communication with no follow thru.

12 week project went on 11 months and still counting. 6-7 months of that 3 children and two adults 1 huge bulldog living in master with no kitchen.

One of the main reasons that was cited on timeline was, we were so far away, and I had high expectations. I just wouldn’t accept the finished work that is shown in the pictures below as that is definitely not finished. That’s not what I paid for.

I gave them extra money without a fight every time i was asked Tipped mostly all workers 100-200 dollars.

Weeks would go by and not see anybody, one person didn’t know what the other person was doing and there were so many no-shows with no Plan B.

Always the Blame game….

Having to redo every project 2 and 3x and still terrible. Not everything but most everything. Eventually resorting to tearing it all out, and then redoing it with another company.

Character or lack there of; subs accountability for subpar workmanship and not being around to notice their work. 2 subs were good.

It was up to me to come home inspect the work done that day and ultimately alert infinate hd, Rob. Again paid for infinite HD to govern their subs work.

I suspected one guy if being high at my home using power tools.

Like many people I looked up Infinate HD and there were only good reviews. But all the people that you’ll see from two years ago cited as great workers were none of the subs that were at my home.

I asked for permits Every EXCUSE not to pull a permit!
🚩

I now know why he did not pull permits. It was never about the cost, just the Quality.

I hired Cali Closets to put the Closets in my home because the custom ones i bought from rob were horrible, too big and cheap looking. No-one here monitored anything.

There were no experts, only Handyman that weren’t so handy.

Everything was Last minute….
I mean everything, as if they just found out about it even though they had months to plan.
No shows, redo after redo.

I worked two jobs for almost 8 years to afford this remodel for my family and am still doing so to pay for all the second remodeling needed once rob was asked to leave.

We trusted Rob and his team until we couldn't. We were deceived, we were taken advantage of, and our children, husband and myself had to live through the 11 months praying, begging and ultimately firing them. Never asked for one dime back just leave our home…..

Knowing what I know now I would manage my own job site because I ended up doing it anyway.

A general contractor is only as good as their subs…
2 were good. The others just ok or below standard as evidenced by these few “finished work” pictures. I have hundreds of pics of their work. The drain pictured is under a freestanding tub that leaked almost immediately and to fix it, the correct way, we had to remove the floor, redo plumbing and replace all the tile. both bathrooms were “remodeled by Rob and both had major issues. The one bathroom pictured with-white subway tile was “finished” with all brand new tile. What u see is his work, remodeled by ROBs people, that bathroom we demolished and had it redone.

A general contractor is supposed to organize, put out fires l, alert you to issues that they’re going to fix and to keep you as comfortable as possible during the remodel, none of which happened.

You should run…… I am 1.8 years in and just had last thing replaced that they remodeled
300,000 remodel

Linda Jack

Completely impressed by the customer service offered by Infinite Home Designs. Jarred Howard went above and beyond to answer all of my questions about flooring for our new home. I went from knowing nothing to getting a full education! He was patient, professional, explained everything clearly and very obviously cares most that people are happy and choose the best product. This team would never push a sale just to make money, and it's rare to find a company you can trust. Great products and unbeatable service, highly recommended!

Ben Tollin

I’ve been working with Infinite HD for 4+ years and realized that I never left a review. They’ve done our bathrooms to kitchen to windows to every weird emergency I’ve thrown their way. I refer them to anyone who asks. Prices are fair, work is great and any mistakes get fixed. Highly recommend.

Tom Drudy

Terrible work!!!!! Do not use this company. They left my job unfinished. Now I have pavers that are cracking, an unfinished outdoor kitchen, unfinished spa which now is unusable and the paver look like they have been down for years. I have algae growing against my wall as they did not put the pavers against the wall. The doors have never been installed. They bought the wrong size doors. The door knobs were wrong, not the correct size. My spa is unuable. I now have water going into my garage due to the fact that they did not put the pavers in correct. I could go on and on. The prior reviews may have just been lucky.
DO NOT USE THEM!!!!

Liz Smith

Infinite's price was competitive for our extensive kitchen remodeling and floor replacement. They were able to start the job quickly and the final cost came in within the contracted amount. The work was closely supervised and completed on time. They were very responsive to our needs and additional work requested or required. They were flexible in working with us. I will definitely hire them again when we do our bathroom remodeling.

Sarah King

This company is truly phenomenal! They care very much about customer service. My technician even left to get a part that was needed. They ensure that whatever work is needed is completed successfully. I cannot recommend them enough!

Kevan Watkins

I worked with Infinite HD on the major remodeling of our home. The work included painting, Crown Molding, new exterior wall and the total renovation of a bathroom. The bathroom was done with ADA requirements for my daughter that’s in a wheelchair. All work was done excellently and in the time agreed upon. Rob kept in touch during the whole process. I would definitely recommend Infinite HD for any home construction project.

Lourdes Figuereo

We use Infinite HD to remodel our house. It was a big project and it took a few months to complete. Rob and Garret did an amazing job from the beginning to the end. They have a very knowledgeable group of people who are dedicated and hard workers. I highly recommend Infinity HD for your house projects