Hudson's Furniture + Mattress - Lakeland, Florida

Marianne Milano

if you are looking for great furniture…. please go see Patricia “ Trish” Hill at Hudson’s. From the moment we stepped through the doors Trish was on point. She knew her inventory, her design suggestions were terrific… and she truly works with client(s) to get them what they want !!!! Her passion for doing this is evident from the get go …. she diligently worked with us to help us find the perfect bedroom pkg for our brand new forever home.

Trish knew how important it was to us to secure order before flying back home to New York and she actually came in on her day off … Now that’s customer driven ?

We will be forever grateful !!!!

Betty Trottier

I would’ve rated Hudson furniture, a five star, but was a little disappointed on how long I had to wait to receive my bedroom set . To be fair I know it was not their fault. It was the manufacturer. The service was excellent. The delivery was excellent. and the communication was excellent. I had a question that happened right after my delivery I sent an email and within minutes they were communicating with me. I would highly recommend buying from Hudson furniture, but make sure what you order is in stock.

ashley lay

We were looking for a couch with very specific dimensions. Chad helped us out. He stayed close by while we browsed but wasn't pushy! He helped me out with all the calculations of dimensions and pricing. He even let me rearrange some furniture to help me get a feel for what I was ordering! The couch wasn't supposed to come until the end of march which we knew before ordering but it came early! Delivery was great. We set up the couch ourselves with no problem. 1 week in with our new couch and no complaints.

JESSICA WILLAFORD

We had the pleasure of working with Chad and I cannot say enough good things about our experience. From the moment we walked in, Chad greeted us with a warm smile and was incredibly attentive to our needs. He took the time to understand our style preferences and he expertly guided us through the showroom to find the perfect pieces for our home.
Not only was he professional and courteous, but he also made the entire shopping process stress-free. If you’re in the market for furniture, go see Chad at Hudson’s.

jim coughlin

Great Service. I wasn't expecting to make a purchase because I know Hudson's is quality from my past purchases with them and I don't have a lot to spend. I gave my salesman, Chad, my sales parameters and it took about 6 or 7 minutes before he found what I needed. A really good salesman and a genuinely nice person.

Steven Vath

Chad is an awesome sales person. He listens to his customers so he fully understands what they’re looking for and then shows them the best options available. He has always found the right furniture to meet our needs.

blessy George

I had an amazing experience shopping @Hudson furniture . Ms. Trish Hill was incredibly kind and polite throughout the process. She truly understood our needs and went above and beyond to help us, even offering discounts to make everything work within our budget. Her kind-hearted nature made the entire experience so pleasant. This is a wonderful place to shop, and I highly recommend it to anyone looking for excellent service.

joyce Bugaiski

MUST READ!
I was a long time loyal customer of Hudson's but, no more. I will never step inside of another Hudson's Showroom again.
On May 23, 2024, I purchased a eight piece sectional. It was delivered on July 18, 2024. IT WAS THE WRONG COLOR! Not only that but between those eight pieces of furniture, there were 12 negative issues with this furniture. One recliner wouldn't close, the other recliner wouldn't connect with the frame of next seat, the frame was all scratched and dirty. The cushion seams didn't line up, the corner wedge didn't have enough stuffing. When you sat in it, it would sink way down below the other pieces of furniture. There was a two inch gap between the seat and the arm on one recliner. The front legs on four of the pieces of this sectional didn't even touch the floor. One of the armless pieces had bent legs. On one of the recliners, when you sat on the seat or pressed on the arm, you could hear plastic crinkle inside of the cushion and arm. The wood was engineered wood with small pieces of wood all glued and cooked together. Each piece even came with a Fire Hazard warning. But, most of all it was the WRONG COLOR!
So, now began my month long journey with Customer Care. Johany would tell me she would get back to me on a certain day and it happened to be her day off. She did this to me twice. Over this month from delivery on July 18 to pickup, August 14, I telephoned Customer Care many times. Not once did they ever contact me until Liz, a supervisor called me to let me know they were finally going to pick up this horrible $7900.00 sectional. She was extremely rude. I had left messages for her on her voice mail and not once did she EVER return my call.
I finally had to file a dispute with the credit card company.
I will never step into that showroom again.
Sadly, Hudson's has lost a loyal 17 year customer that not only purchased 75% of my household furnishings from there but I sen't my friends and relatives there.
But Liz and Johany in Customer Care were never going to help me. I was told they could replace one of the recliners and put some stuffing in my corner wedge. It didn't matter that it was the wrong color.
I was told that the Manufacturer, Southern Motion wasn't willing to work with them. I didn't purchase the sectional from Southern Motion. I purchased it from Hudson's.
I AM DONE!