Headliner Express Corp - Winter Park, Florida

Mark S.

FIVE STARS!!! I will provide additional details below, but I just want to say, up front, that my experience with Headliner Express and Bill was fantastic!

I am several states north and west of his shop- well over a thousand miles away. I started visiting with him about six months before I had him replace the shades on the panoramic roof on my 2015 BMW X1. Given the travel distance between us, I did some homework and looked at other options before making the decision to make the trip to have Bill do the work.

It did not take me long to realize that Bill has a unique set of skills that allows him to do something that almost no one does! The dealership would do it, but the cost would have been 2.5 times what Bill charged! I spoke with numerous auto upholstery shops who would not even touch the job (I live in a very large city). Because Bill handles these complicated panoramic roofs, for many different vehicles on a regular basis, I am sure he will do a better job than any dealership.

In the last month, my wife and I decided to drive to Bill and have him complete the job. We ended up making a mini vacation out of it and enjoyed the beach for a few days while he did the work. He actually had it completed well ahead of the schedule we discussed!

To sum it up, the combined cost of Bill's work and our mini vacation to Florida was easily $3,000-$3,500 less than the dealership would have charged JUST to do their work.

Sally A.

Bill sent us substandard material and assured us he "would refund the money and discard the material." He mentioned being away and having another company handle the shipment, claiming he was unaware of the material's condition. He stated that had he known there was an issue, it would never have been shipped. Despite this, we have been following up for seven months regarding the promised refund, with no responses to our emails.

Mason P.

Despite the fact that I'm on the other side of the country, Bill took the time to educate me and answer questions I had related to the headliner and fabric wrapped pillars on my BMW. He is person of integrity... he will do the job the RIGHT way, not the easy way! He's also a wealth of knowledge, is passionate about what he does, and has decades of experience.

Brad L.

Bill is a fantastic guy. From the beginning to the end, Bill made this whole process super simple. I have a 2011 Volvo c70 that Bill fixed the separated headliner on both sections of my convertible top. He did an amazing job. Top quality workmanship without a doubt. While we were waiting, Bill even took and dropped me off downtown just a few miles away while he worked on the vehicle, then came and picked me up when the work was completed. I worked with Bill for a while in getting this setup, as I am not local, drove In from out of state, and Bill did everything just as he stated he would. I am extremely satisfied in the work that was done and I highly recommend Bill for any Volvo convertible headliner issues anyone may have. (He does more than just Volvo)

Edward P.

I own a 09 VW passat and the headliner was sagging and falling from the back seat dome light. The whole headliner got replaced along with a color swap to make the color scheme pop and eye pleasing. After some planning, my car looked much much better than before!
A very professional and knowledgable crew!
Thank you very much guys for the amazing work done within a day! Before and after pictures are just worth it!

Thom P.

If you have a Volvo C70 T5 with a failed headliner you just hit the jackpot by finding Bill & Headliner Express ! I live in Charleston S.C. & looked far & wide to find someone capable of doing a proper repair on my headliner. I found a “Top Shop” in Summerville, SC who said they did this kind of work. When I brought it to them their answer was to butcher my car by cutting away 5 inches on both sides of the liner, exposing all the mechanical components & screwing the middle panels up. That would virtually kill any resale or trade in value and this would cost $2700.oo not to mention how horrible it would look ! Luckily I did a search & found Bill who is in Winter Park Florida. It was totally worth the 6 hour ride from Folly Beach and the price was incredibly reasonable .He is a master at what he does & it is a wonderful little town to explore while he works on your car. There is none better.Pride, integrity & craftsmanship are alive & well at Headliner Express.

Daphne B.

Purchased a used car where the headliner was hanging in the back. The dealership supplied me with Bills information. We at first thought that we could handle the job ourselves based upon some YouTube videos. Those videos left out critical information. We called Bill who explained to us what needed to be done. Bill is honest and trustworthy. He is knowledgeable and is eager to share this knowledge so that you can make an informed decision. His work is impeccable! I’d recommend him 100%!

Nick A.

Bill is a class act and was a pleasure to deal with. He gladly shared his knowledge and experience regarding the car I am preparing for sale. We spoke on the phone after I had already placed an order for headliner material. Bill's opinion for my specific car was to sell the car with the original headliner. He provided many valid reasons why that is the best course of action. He gladly refunded me the money for my order. Was very refreshing to have someone in business who cares about the best outcome for you and your vehicle, and not just profit.