Hawkins & Sons Inc - Wilmington, Delaware

Dirección: 400 New Rd, Wilmington, DE 19805, Estados Unidos.
Teléfono: 3029981010.
Página web: hawkinsandsons.com.
Especialidades: Tienda de electrodomésticos, Servicio de reparación de electrodomésticos.
Otros datos de interés: Pequeñas empresas, Entrega a domicilio, Retiro en tienda, Compras en tienda, Entrega el mismo día, Entrada accesible para personas en silla de ruedas, Estacionamiento accesible para personas en silla de ruedas, Garantía por el servicio, Servicio de armado, Servicios de reparación, Visita rápida, Cheques, Pagos con dispositivos móviles mediante NFC, Tarjetas de crédito, Tarjetas de débito, Tarjetas de crédito.
Opiniones: Esta empresa tiene 126 valoraciones según Google My Business.
Opinión media: 4.4/5.

Ubicación de Hawkins & Sons Inc

Hawkins & Sons Inc 400 New Rd, Wilmington, DE 19805, Estados Unidos

Horario de Hawkins & Sons Inc

  • Lunes: 8 a.m.–5 p.m.
  • Martes: 8 a.m.–5 p.m.
  • Miércoles: 8 a.m.–7 p.m.
  • Jueves: 8 a.m.–5 p.m.
  • Viernes: 8 a.m.–5 p.m.
  • Sábado: 9 a.m.–2 p.m.
  • Domingo: Cerrado

Hawkins & Sons Inc. es una pequeña empresa especializada en la venta y reparación de electrodomésticos. Ubicada en 400 New Rd, Wilmington, DE 19805, Estados Unidos, ofrece una variedad de servicios y comodidades para sus clientes.

Una de las principales características de Hawkins & Sons Inc. es su enfoque en el servicio al cliente. La empresa cuenta con un equipo de profesionales capacitados para brindar reparaciones de electrodomésticos de manera rápida y eficiente. Además, ofrecen servicios adicionales como el armado de muebles y la entrega el mismo día.

Otra ventaja de Hawkins & Sons Inc. es la accesibilidad de sus instalaciones. La tienda cuenta con una entrada accesible para personas en silla de ruedas y estacionamiento para discapacitados. También ofrecen opciones de compra flexibles, como el retiro en tienda, las compras en tienda y la entrega a domicilio.

En cuanto a los métodos de pago, Hawkins & Sons Inc. acepta cheques, pagos con dispositivos móviles mediante NFC, tarjetas de crédito, tarjetas de débito y tarjetas de crédito. La empresa tiene una media de opinión de 4.4/5 en Google My Business, lo que indica un alto nivel de satisfacción entre sus clientes.

Opiniones de Hawkins & Sons Inc

Hawkins & Sons Inc - Wilmington, Delaware
Jason Osborne
1/5

Poor after sales experience.

Hawkins was recommended by my cabinet designer so that is where we went with our drawings to pick out appliances. Having no experience with down drafts, blowers and how they are installed,we ordered what was recommended to us. Come to find out after the blower was delivered that there are various options for blowers that would be compatible with the down draft for various installations, some with 10” ducts and external installations, and some with 8” ducts for internal installations. No questions about installation were ever asked by the salesman.

I have 8” joists in the basement, making the installation of the considerably more expensive 10” external blower almost impossible. Not to mention the extensive cutting of the block wall in the basement that would be required.

Tried to do a return of the 10” blower and was told this is not possible? What?!?!? The only solutions offered were that they could try and sell it on consignment and take a commission, or try and sell it myself on FB market place. So I had to purchase another blower to complete my kitchen renovation and am now stuck with trying to sell the 10” blower to try and recoup some of my money.

Hawkins & Sons Inc - Wilmington, Delaware
Dave G
5/5

Very impressed with the whole experience!! Friendly and knowledgeable salesman who gave us the time and info to make our purchase. The delivery and installation crew were on-time, professional and very courteous. I would recommend Hawkins & Sons to anyone who is in the market for new appliances!!

Hawkins & Sons Inc - Wilmington, Delaware
John Bock
5/5

We had a problem with our cooktop. The technician that delivered and installed the part to fix it did an exceptional job. It works! I really appreciate his diligence and professionalism. We will continue to recommend Hawkins. Thanks so much.

Hawkins & Sons Inc - Wilmington, Delaware
Gale Murray
1/5

My family and myself have been using Hawkins and sons for the past 30 years and have been satisfied, I had an electric stove burner replaced that was less the 3 minutes of manual labor and $30 for the part
My bill was over $200!!
I feel this was excessive and I was not told it was $150 foot someone to check out the appliance I bought from them like all our appliances!!!
Oh well. Live and learn

Hawkins & Sons Inc - Wilmington, Delaware
Jessica Hoover
5/5

I am very thrilled with the service and products I received here. My partner and I are very young looking, and we dress younger than we are, so sometimes "Grown Up Stores", ie appliance, lumber/supply, etc often don't treat us as serious customers. Not so at Hawkins.
We were greeted the first minute we came in and the salesman, John, let me speak my needs and immediately had good questions and comments about why'd we come in (our 20 year old dryer finally died and my DIY skills were not enough to resurrect it this time, lol).
Not only did they have the right dryer with the right feature set, it was also on sale. I was so blown away by how thoughtful and caring everyone was in the whole shop. I am probably going to replace my washer, fridge, and stove with them, because they gave me some great things to think about with usage and repair. How can you beat that?
Icing on the cake was delivery - we went in on Thursday and the soonest they could do was Monday - totally fine, that's to be expected, they were already booked up for the weekend, I had back up plans in case we couldn't get it installed that day or the next. However....I got a call 24 hours later that they had some time and they'd love to squeeze our install in, since we didn't need much.
They were right on the money - showed up 15 mins after phone call, install was done in under 20. I'm pleased as punch and I wanted everyone to know what a great, great experience it was.
If you're not buying here and you're not buying local, I urge you to check them out - they'll work with you to find what you need, and they won't upsell you stuff you don't want. Perfect. 10/10.

Hawkins & Sons Inc - Wilmington, Delaware
Deborah Ryszka
5/5

I had excellent service from the two technicians who delivered by washing machine. They were professional, personable, and friendly. They removed my old washer quickly and set my new one up just as quickly. They answered my questions about my new machine thoroughly and patiently.

I appreciated that they tested the machine before they left and then showed me how to start a load of laundry once they left.

Hawkins & Sons Inc - Wilmington, Delaware
Jeanette Keller
5/5

I didn't purchase my refrigerator from Hawkins and sons. I was having issues, so I reached out. The service techs had great customer service. James went over everything with me called the next day to go over options.
My fridge was fixed within my budget. Great service. Timely manner. I would highly recommend them to anyone. I would even consider purchasing directly from them in the future.

Hawkins & Sons Inc - Wilmington, Delaware
Tom Y
5/5

Fantastic from start to finish. Gary was great to work with for the selection of the appliances. The installation crew called ahead and arrived on time. They were extremely polite, respectful, and carefully brought the appliances in. I was really appreciative with how friendly they were, and that they took the time to answer a few of my questions. They worked as an efficient team. Appliance shopping can feel slightly overwhelming. Hawkins and Sons made it comfortable. Without a doubt I will let people know of my great experience with them!!

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