Hanks Fine Furniture - Russellville, Arkansas

Matthew Walcott

I recently went to Hanks here in Russellville to find a recliner for my home. They had an amazing selection and great prices! Even better than just what they had in stock was the environment and the service. Me and my wife picked out a nice recliner that we love and it's perfect for our home. After picking out the right one before store closing, the manager helped us take it out to our vehicle only to find out it wouldn't fit in the SUV. The manager Mr. Powers was so kind and offered to bring it to our home for us since we were just up the road. This was an amazing experience! He went above and beyond anything we could have asked. Thank you for your kindness! You will definitely be getting our business again. 5 Stars!!!

Sheryl Killins

This Hank's store is located near the Walmart Supercenter in Russellville, Ar..we were met at the entrance by Joe. he is a very pleasant salesperson that informed us of all the areas in the store and ongoing sales..very impressed with the big selection of different types of furniture and mattresses etc.

Richard Alewine

Bought $5700 worth of stuff recently and the sales ppl were great and helpful. Happy with price and quality and will return. I will edit if needed in the future.

Chris Dietz

Well where do I start.... I wish I could give ZERO stars. We went down to check out some sofas and loveseats for our new house. We seen some stuff we liked. I was checking out a floor model of a table we purchased. it had some damage to it. The sale rep said we would get all new stuff from the warehouse. My girlfriend got a credit card for hanks. Due to me closing on a house and not able to open up a new credit line. They told her that it would be 3 years deferred interest. So she purchased a loveseat, sofa, small kitchen table and six chairs. The delivery company was a joke. They attempted to deliver to the old address. They didn't call beforehand, and they charged us more then they quoted. Also we got the floor model that was damaged, no mention of it, no discount either. Also we were charged up front for sale tax and a protection plan she didn't ask for. And we were setup on a lower APR for 12 month not 3 years deferred interest.

Either way I expected a lot better customer care then what we received. We also visited Cleo's furniture to get our bedroom suite. They gave us a deferred interest plan on the same credit card, they both use synchrony bank. Either way I will not use Hank's fine furniture again. There are superior companies out there.

SkyDoGG

Mr. Powers assisted our family today and we got exactly what we wanted without wait. All our inquiries were met with great knowledge and we felt comfortable the whole time. We will be back for future purchases! Thank you!

Jeff Bowden

Have used Hanks for almost all our furniture needs and mattresses. Joe the manager is a trusted broker of his trade. Always knowledgeable and works to support you in selecting the best quality and price based on your budget. Latest purchase was a mattress that my mom could not get comfortable when sleeping. Called and Joe and based on our purchase had mom come down and select a different firmness and exchanged the mattress. Home town friendly and honest place to do business.

jake edwar

Was helped by dorine and she helped me to find what I was looking for. Store needs more color though everything was pretty much the same color.

Travis Stovall

Store was wonderful and the one staff member was helpful. Lots of great products in the store at a great price, however, I had to use the facilities and It appeared that someone lives in the store. The bathroom has a shower complete with a couples toiletries. Overall very good store with good deals and prices just thought this experience was odd haha.