Goodwill PBTC Retail Store & Donation Center - Jensen Beach - Jensen Beach, Florida

Maribel R.

Muy atentos le personar y la comida muy rica y a tiempo y la playa muy cerca...regreso y los recomiendo el restaurante..

Aida M.

Excelente lugar, muy organizado, limpio y el trato de los empleados muy bueno

Adam R.

I really enjoy this particular store with its very high volume of clothing and its many shelves of housewares and accessories. The store is organized very well with the garments or miscellaneous items placed together in the same area.I highly recommend a visit to this store.

Strange U.

I’m simply trying to donate items, and they won’t take them! My first attempt was yesterday (Sunday). They told me they had just organized everything (?) and aren’t accepting anymore for the day, and to come back tomorrow before 7:00. Today at 6:00, I come back after my 9 to 5, and the lady is attempting to communicate with me through the locked sliding glass door. Never unlocked it either. She tells me they’re full (they look completely empty inside which is bizarre), and that they’ll open again tomorrow at 9:00am. I tell her through the still-closed door that I work a 9 to 5, and I leave.

I’m rating them a 1 star because they also never have anything good as far as thrifting goes. Maybe if they accepted items their inventory would look a little better. You think? I literally have Halloween costumes to get rid of a week before Halloween, likely would’ve sold quickly.

I’m officially never thrifting or donating (not that they’d let me) to this nonsensical Goodwill again.

Torch R.

A nice size Goodwill with an equal assortment of clothes and home decor.
Store is clean and very comfortable, with a friendly staff.
Couches, dishware, and outdoor furniture available.

Kaylee M.

If I could give no stars I absolutely would. If you want to deal with nasty attitudes in the middle of the day this is the place to go! The customer service I received on 06/21/23 was horrendous. I guess the number one qualification to work for goodwill is to be miserable because the 2 old ladies that I came into contact with were absolutely horrible to deal with. No customer service whatsoever. I had my infant daughter with me and felt I was being shunned the whole time because of their disgusting attitude towards me, my cousin and my daughter. When I brought an item up to the counter for them to hold for me instead trekking it through the store they all looked at me as if I was interrupting their conversation and gave me such a nasty attitude.
Would not return unless they were fired or hired new people. Not to mention how they go about explaining store policies, we got scolded as if we were children when asked about their discount policy for the membership. And to think I’ve spent plenty of time and money in this store to be treated this way is astonishing.

Jessica

If I could give this store zero stars I would. I bought a few items and then noticed they did not fit . I went back to the over priced Good Will and tried to return them. Justine stated I could not return them due to the fact it was pass 24 hours. I told her I had the receipt and the stickers was still on the item's. I told her the receipt doesn't have that 24 hour rule on it and no where in the store stats that I could not return item if if was pass the. 24 hour then she called the manager Margaret and she stated the she could not return either. Like where is the customer service at? Plus for a good will the totems are way. Over booked as well. I donate there all the time but after this I will NEVER DONATE. THERE AGAIN. THERE CUSTOME SERVICE IS A ZERO. PLEASE SAVE UR MONEY AND TIME ND NEVER GO TO THIS ONE AT LEAST IF U ARE A GOOD WILL PERSON

Jessica D.

I have always donated to Goodwill instead of having a yard sale due to the fact that I know that It helps the community however this one time I have went to Goodwill to purchase two shoes for my daughter which was not there at the time of purchase when I went home I noticed that the shoes did not fit her that she was we’re not true to size when I returned a couple of days later I spoke with Margaret Justine as well as Connie and they were telling me that I cannot return them because it’s 24 hour notice well when I was checking out they should’ve told me nothing is returnable at Goodwill second of all the address on the receipt is incorrect and third of all as a customer I do believe I should been refunded the money due to the fact that I had the receipts also the tags were still on the shoes I gave this facility zero stars I had to give it one star so it will let me leave a review please do not shop here if you will need to donate anything to Goodwill please find a community church or another location which will be more than happy to help the customers as well as giving the profit money to a charity. They have truly dissatisfied a loyalty Donor.