General Plumbing and Air Conditioning - Lake Worth Beach, Florida

Rudy H.

I've never had an issue replacing or repairing the inner workings of a toilet tank, until recently. I spent nearly 3 days trying to fix something that was quite alien to me, never having seen what is inside one of our 3 toilet tanks. I did what I could, failing miserably and resigned myself to the fact that I needed a professional.

Checking out Plumbers in the area and reading dozens of reviews, I gave General Plumbing & Air Conditioning a call. The phone was answered by Sarah, a very impressive AI bot. I gave her all of my preliminary information and waited. It was late in the afternoon and I stated it was not an emergency. My return call came first thing the next morning from Candice, a lovely woman who was sympathetic to my problem and able to get me closer to a working toilet.

Just over an hour later, I had two technicians, Damian and Jossen, at my door ready to evaluate the problem with my toilet and the best way to fix it. An hour and a half later I once again had a fully flushable toilet with no leaks!

Everyone was friendly, professional and knowledgeable. Service was fast, even though my problem was not an emergency. I will definitely call them again should I have any more plumbing needs that I can't handle myself.

Carol B.

Usually when you need a plumber, you need one fast. That’s the kind is service we’ve always gotten with General Plumbing. They take your situation seriously, and send out knowledgeable and caring technicians to make it all better again. Colin and his team were exceptional. We wouldn’t think of calling anyone else.

Laura R.

Great job, it was a bigger job than I was expecting it to be but they took their time and didn’t seem annoyed by the extra effort. I’ve used them before and I’d definitely use them again. Super friendly and helpful 😊

Sam

I shared a review that was a bit harsh. After the company sent someone out to research my problem further, I realized that I was being impatient. I was frustrated and it lead to misdirected anger. General Plumbing satisfied all my needs and completed the task at hand. I had a complicated situation and General Plumbing did not stop until the problem was solved. Please, give General Plumbing a chance, you will see that they will satisfy all of your Plumbing needs. I had 2 other companies that just gave up after being unable to solve the problem. There was a knocking sound. I no longer hear that! Great Job General Plumbing, I will definitely use this service going forward. I have already referred them to my neighbor, who is also satisfied!

travis K.

On time as scheduled. Work appears to be quality. Customer service was great.

julia Q.

Todd was a joy to have in my home to fix my shower and do a moisture assessment. He also did a leak assessment for the house which was clear. We would highly recommend him for anyone having plumbing issues in their homes.

Robin G.

Nick did a remarkable job today! Really outstanding service - and quick response to my emergency needs. So grateful for General Plumbing!

shanette S.

Kenyell and Mike came out same day did amazing job! Moving into a new place needing our water system flushed and cleaned Also to help ease my mind as a new mom.