Geek Squad - Fort Smith, Arkansas

Geek Squad, ubicada en 4195 Phoenix Ave, Fort Smith, AR 72903, es una tienda especializada en ofrecer servicios técnicos y de reparación para una variedad de dispositivos electrónicos. Puedes contactarlos fácilmente al número 97098939. Su página web oficial está disponible en stores.bestbuy.com para que explores más sobre sus servicios y promociones.

Entre las especialidades de Geek Squad, podemos encontrar:

1. Tienda de reparación de teléfonos móviles: Ofrecen servicios de reparación y mantenimiento para una variedad de marcas y modelos de teléfonos móviles.
2. Servicio de reparación de ordenadores: Sus técnicos están capacitados para diagnosticar y reparar problemas en computadoras de escritorio y portátiles.
3. Servicio de informática: Brindan soporte y asistencia en temas relacionados con software, seguridad y optimización de sistemas informáticos.
4. Servicio de recuperación de datos: Pueden ayudarte a recuperar archivos importantes perdidos debido a fallas técnicas, virus o accidentes.
5. Servicio de reparación de televisores: Atienden averías y problemas en diversos tipos de televisores.

Además, Geek Squad cuenta con instalaciones accesibles para personas en silla de ruedas, facilitando así el acceso a sus servicios. También ofrecen estacionamiento especializado para este grupo de personas.

Han recibido un total de 18 valoraciones en Google My Business, con una opinión media de 3.2/5. Esto indica que hay aspectos que podrían mejorar, pero también hay clientes satisfechos con los servicios recibidos.

Opiniones de Geek Squad

Kolten Wright

1/5

Poor management. I was in this store 4 different times just to get a phone screen replaced. In the last one after I had already paid $270.00, they tell me they don’t have the parts to fix it. Employees are nice enough, but the place is inefficient and/or understaffed.

Sarah Mings

1/5

We called Geek Squad to set up an appointment to get our devices scanned for viruses. We were told over the phone that the diagnostic screening would be no charge but if viruses were found and needed to be treated, THEN payment would be necessary. When we got into store, they told us it would be $150 to screen for viruses regardless of whether there were viruses or not. Comparable businesses in Fort Smith charge starting at $30 for this service. The Geek Squad member was kind enough to us as we were frustrated about the wasted time and trip, but we were very disappointed we were told something far off from what was actually offered. No consistency between the person we talked to and the actual store.

Eric Amy Murders

1/5

I made an appointment a week ahead, drove an hour to get there, on the appointment screen it asks what it is for (iPhone battery replacement in my case) asks what device you have and all that. I get there and I’m told they don’t have a battery in stock for my phone they would have to order it and would be 5-7 business days…. Umm what?! So I said ok well when it asks what the appointment is for you guys don’t make sure you have the parts you might need to that device in stock? Oh no ma’am we don’t do that. Ok well what is the appointment scheduling even good for if you can’t even do what the appointment was scheduled for Please do better than this for future appointments.

Jim Cotton

1/5

Terrible experience......left explicate instructions what to do in transferring data, etc. from 7 to 10. W/O a lot of details, maybe half of requested work said to be done and done correctly, simply Was Not Done.. They kept trying to convince me it was .......wrong!!!
Young Geek Squad Lady up front ( CC ) did / does an exceptional job, by herself without any help, and always has several customers waiting, without help! This is like AT&T, Fort Smith Geek Squad in Best Buy is unacceptable!. Very dissatisfied customer and unfortunately I have always had problems with the Squad in the back that says they have completed the job you requested .
Jim Cotton

Grace Drake

5/5

The Geek Squad team is a God-send for us. They were courteous and helpful every step along the way. And their price is more than reasonable. We are especially delighted with the at-home service they provide as well as being available 23/7. I highly recommend them for any technical need or service.

Versile Johnson

1/5

Not impressed. Have an older TV I purchased from Best Buy a few years ago in which I spent over $5,000 on. I recently got a white screen. Went in and asked the lady at the counter about it and as soon as she heard a couple years she said they don't repair those. I offered the model number to see if she would at least look and she refused and suggested I must just buy another. Like a moron I took a look. They don't seem to offer a TV as good as the one I want repaired. Bad service, a joke. Second time I've tried using them, first was a laptop they told me to contact the manufacturer.

Thao Dang

3/5

They didn't really help me. Just passed me off to another department cold transfer so I had to explain everything all over again only to be transfered to the wrong department. The guy was cold and monotone but I eventually got what I needed. If I wouldn't say I won't use them again, just wouldn't be excited to but then who would to fix broken things.

Jane Montgomery

5/5

Took a chance and did not make appointment. They were not busy so I a got what I needed and left
They were very nice