Furniture Solutions

We began very pleased. We made our purchase. Delivery was great. But with our delivery a tag indicated we were to receive accent pillows. We didn’t. I called and was told they’d call me back right away, that was 3 days ago. I emailed and got no response, that was over two days ago. It seems they are helpful right up until they get your money and then don’t care at all. In fact I feel ignored. I doubt I’ll be going back here unless this is fixed. Oh yes and very pricey.

Freddie did a great job repairing our couch. Was out a week before saying he needed help in doing so, so rescheduled for today. Today came and no one showed with him anyway. Two days ruined. Otherwise our couch looks. Always a great idea to get the Worry no More plan with Macys.

Awesome store and better people. American made furniture and reasonably priced. We will be back for more! Thanks Wendy

Always find the most comfortable and stylish furniture around. Great customer service and layout in the store.

My wife and I purchased two swivel rocker chairs made by Flexsteel in 2021. Within one month, the fabric started to wrinkle. We showed Wendy some photos and she agreed that wasn't supposed to happen. The manufacturer would not fix the problem, so Wendy took it upon herself to remedy. She arranged pickup and return (we live 45 miles away) and we have had the chairs for over a month with no sign of a wrinkle. She stands behind her product and goes to her utmost to assure customer satisfaction.

All I can say is Wendy Is knowledgeable but pushy. My mom only ordered the chair because of how perfect it was for her. That was July 3rd, understanding COVID, it just arrived! It was the wrong chair! Wendy did nothing when I asked if she could make an adjustment in price for the inconvenience. She was abrupt and told me to call the factory! Not my job. We will go elsewhere. Now I know why the ratings are low, the furniture is great, not Wendy.

Today we visited this furniture store and we found the most awesome lady named Wendy, I've been in sales for 30 years and have never met anyone like her. What a great inventory and selection of top notch furniture, Wendy knew off the top of her head so many features and benefits of everything we looked at, friendly and helpful. The only place to shop for furniture is here. Thx Wendy.