Furniture Solutions - Sun City, Arizona

Bill Utke

We began very pleased. We made our purchase. Delivery was great. But with our delivery a tag indicated we were to receive accent pillows. We didn’t. I called and was told they’d call me back right away, that was 3 days ago. I emailed and got no response, that was over two days ago. It seems they are helpful right up until they get your money and then don’t care at all. In fact I feel ignored. I doubt I’ll be going back here unless this is fixed. Oh yes and very pricey.

K A Baker

I've been shopping in the wrong place! So I have an obsession with recliners, and after 50+ years of purchasing various brands and most recently from La Z Boy, I've found what I think is a winner. But this review is not about the chair or other furniture we purchased, rather about the store, owner and her staff.

Most importantly, I drove to the other side of Phoenix metropolitan area from where I live and usually shop and met with Wendy, the owner of Furniture Solutions AZ. Her store is well stocked with numerous brand names in various styles, a delectable selections of fabrics, leathers and synthetic coverings and something that seems to be in short supply everywhere; knowledge of her products and the industry with impeccable customer service!

While I haven't received all of the items ordered and purchased there yet, I want to say if you care about doing business with a total professional in the mainstream furniture industry that feels like you're dealing with your own personal shopper and designer in a boutique furniture setting, Wendy and her staff are the place to go. You won't be disappointed and like me I am sure you will be pleasantly surprised!

Thank you Wendy and company!!

Theresa Pace

Freddie did a great job repairing our couch. Was out a week before saying he needed help in doing so, so rescheduled for today. Today came and no one showed with him anyway. Two days ruined. Otherwise our couch looks. Always a great idea to get the Worry no More plan with Macys.

Chris

Awesome store and better people. American made furniture and reasonably priced. We will be back for more!
Thanks Wendy

Vatodabs

Always find the most comfortable and stylish furniture around. Great customer service and layout in the store.

Jay Farquhar

My wife and I purchased two swivel rocker chairs made by Flexsteel in 2021. Within one month, the fabric started to wrinkle. We showed Wendy some photos and she agreed that wasn't supposed to happen. The manufacturer would not fix the problem, so Wendy took it upon herself to remedy. She arranged pickup and return (we live 45 miles away) and we have had the chairs for over a month with no sign of a wrinkle. She stands behind her product and goes to her utmost to assure customer satisfaction.

Cyndy Faison

All I can say is Wendy Is knowledgeable but pushy. My mom only ordered the chair because of how perfect it was for her. That was July 3rd, understanding COVID, it just arrived! It was the wrong chair! Wendy did nothing when I asked if she could make an adjustment in price for the inconvenience. She was abrupt and told me to call the factory! Not my job. We will go elsewhere. Now I know why the ratings are low, the furniture is great, not Wendy.

Glenn Wilkinson

Today we visited this furniture store and we found the most awesome lady named Wendy, I've been in sales for 30 years and have never met anyone like her. What a great inventory and selection of top notch furniture, Wendy knew off the top of her head so many features and benefits of everything we looked at, friendly and helpful. The only place to shop for furniture is here.
Thx Wendy.