Empire Auto Spa - Longwood, Florida

pranj

I got my 2024 model 3 highland tesla tinted here…

The first shop I went to messed up my front tint and it had a bunch of air bubbles…

So I needed the guys over at Empire Auto Spa to match my tint and finish the job on the back two windows and windshield as well…

They did a fantastic job in less than 2hrs…

Their inside facility is super clean + has a lot of room.

The staff is also VERY friendly and accommodating …

Highly recommend these guys .. they know what they are doing and more than that they are good people!

Rick W.

They did a subpar install on my truck and agree it looks bad but state I took too long to complain. I brought it back within 30 days and they refused to repair it. Now 2+ years now it looks much worse. Buyer beware they show you a car with wrapped corners and do not even cover the paint on the front cover of my truck. See pictures attached! Sean the owner will not even return my call! The below comments are one sided. The Poor work was done and paid for in January of 2022 not sure how you add but that is NOT 3 YEARS AGO! You forgot to add I did come back in less then 30 days and was told you would not do anything. I wouldn't have brought it back now except you were bragging on Facebook how you do excellent work and wrap corners and you DO NOT! As far as me not taking care of my vehicles how about we get an independent car company to tell us not you or your friends. I have had 2 professional detailers try and clean up the black edges and they both told me they could not because it was not installed correctly. My 2014 F150 with 177K miles got top dollar on trade because or paint protection and the truck still looked new. My truck is not even 3 years old and looks BAD! Stop lying and do something. You also forgot to tell everyone that you said I paid for an "Economy job and you credited me $650 on my final bill due to the work done." I had to prove to you that no I paid a full $2,200 dollars the $650 credit was for the deposit. Post these pictures to your web site and show the world the work you do if you are so proud!

Kristy H.

I have a new 2024 Ford F150 Silver in color. I was interested in protecting the outside since we travel mostly with it. I was pointed to Empire Auto Spa by a friend and went to talk to them about my options. The customer service was excellent and was given what I considered a great information about the process and the materials used. I decided to give them my business and was scheduled the following week to have PPF on the front and roof with the rest of the truck ceramic coated. Picked up my truck this afternoon and was given a walk through with one of the installers who explained everything they did and how I can maintain the look. He explained what to do should I experience any defects. Everyone I dealt with was very friendly and helpful. Noted: I read in a previous negative review from a customer that they were pressured to tip. I would like to rebut that by saying I was never pressured to do so. I spent a lot of money with them and just didn’t have the extra funds to tip and I was not looked at any different. Thank you to all who had a hand in working on my truck. It looks great!

Scott S.

I recently brought my 2025 Ram 1500 Laramie Level II with a Panoramic Moonroof to Empire after being highly recommended by someone who knew how particular I am about quality. I wanted the best ceramic film available with maximum heat rejection, and proper tinting of the moonroof was especially important to me. I love driving with the blind shade open, and I wanted to make the most of my panoramic roof without sacrificing comfort.

After a quick 5-minute conversation with the owner, Shawn, I immediately knew I was in the right place. These guys are true professionals who treat every vehicle like it’s a Lamborghini. The Empire facility is state-of-the-art, and during my visit, I saw about five highly skilled technicians working with precision and care.

The level of expertise and attention to detail was outstanding. I couldn’t be happier with the results, and I would confidently recommend Empire for any service they offer. If you’re looking for high-end, top-quality work, this is the place to go.

EC W.

Outstanding job as always. You cant find this type of service nowadays. Company really takes pride in their work and the most important thing is the attention they provide while still under warranty. I have done 3 ceramic coatings and window tint. You wont be disappointed.

Anthony P.

Excellent experience from Empire Auto Spa when I decided to PPF my entire car. When it was finished I could tell they try to make the edges as hidden as possible compared to other installers in the area. They also were able to get someone out to my house to fix my wheel which left it looking like new condition which gave me confidence that Empire know what they are doing. They also have decent customer service as I brought up a issue to them and they did fix it right away when I brought the car to them. In my opinion this is the place where you can take your car to fulfill what you want done to your car.

Roy O.

I have done several projects with a detailer in Orlando and text was our primary communications. I texted my detailer to do a couple of projects and got a quick response. The issue is that Empire Auto Spa somehow got the text communications, meant for my detailer, and started communicating with me via text as them. They never identified themselves in the text. They did call me several times, which I did not answer, as I did not contact them. I figured all this out when I received an email summary of the texts from Empire's shop software. I then called my detailer and we were both shocked that Empire somehow got another detailers text number and was pretending to be them. Unscrupulous at best, illegal at worst.

I visited Empire when I was looking for a good detailer in Orlando. I was not impressed and did not use them. On top of their work not being impressive their business practices appear to leave a lot to be desired.

Bridget F.

My car looks amazing! After Dottie coaxed me in to the warehouse so I could see what they could do to make my car look new again, I was convinced I had to get my car in there. Shawn went over my car with me like a fine tooth comb and showed me everything they could do to make my car shine, both inside and out. The results were fantastic and I feel like I have a new car again, even though it is six years old. It is not showing its age now! Thank you all for everything!