Direct Factory Furniture - San Jose, California

Angelica Hernandez

Hola buen día, alguien me podría dar su opinión de compra en línea por favor? Gracias!!

Hilda Sanches

Es muy caro creo que no es verdad el anuncio que tienen afuera diciendo es barato. Es mucho más caro que otra mueblerías.

Bhargava Ramisetty

My family and I come to this store for most of our furniture needs. Every time we are happy with the quality and selection of the furniture which ranges from all price points so we are always happy with their available options. They have great customer service and are attentive to our budget and needs. This is a small but mighty store that competes well with major furniture stores due to their selection quality and pricing. If you are not happy with the inventory on display they have plenty of other options in their catalog as well. They delivered the furniture in a timely manner and placed the couches safely in the desired spot in the house. We will continue to purchase more furniture from this business when needed!

Paula Williams

Great furniture options at amazing prices. Doesn’t look like much on the outside but it’s a treasure trove on the inside. I didn’t find what I wanted l, which was a cabinet for my bathroom but I passed this store so many times and I’m happy I finally went in. Will definitely recommend to friends and family looking for beautiful pieces l.
The store owner Mike is warm and welcoming.
No issues finding parking.

Susie R.

4 week update
The couch was delivered on time the next day as promised. I used it daily and no signs of wear yet. Couch functions great. I’ll provide an update next year!

Thanks again for FAST DELIVERY and a Quality product! Look forward to shopping here again.
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Service is great. Meaning, when I first walked in I was greeted, but not followed. Which was nice. They gave me the space to shop around and was able to approach them on my own time with any questions. Mike was easy to talk to and not too pushy which I appreciated very much. Very knowledgeable about all products which was comforting.

The in-store furniture was all in great condition, functional and although they were all squished together I could still recline!

We walked away with a recliner. At first they said delivery in four days and caught us before we left saying they can deliver tomorrow. Wow! So great. Who doesn’t love fast delivery.

They also dispose of any furniture, but cash is required. I’ll update my review when I get our couch (hopefully) tomorrow!

Overall 10/10 experience

Aliona Cahci

I’m a returning customer, and I can’t recommend this place enough! Over the years, I’ve purchased several pieces of furniture here, and the quality has always been outstanding. The craftsmanship, durability, and design are top-notch, making every purchase worth it. I also want to highlight the exceptional customer service provided by Sunny—truly the best! Sunny was attentive, helpful, and made the whole process smooth and enjoyable. I’ll definitely keep coming back for more!

Paresh Parab

I had an amazing experience shopping at Direct Factory Furniture! Angela, the customer representative, went above and beyond to help me find the perfect pieces for my home. Not only was she incredibly knowledgeable about the products, but she also worked hard to get me a fantastic deal that fit my budget. Her friendly and professional attitude made the entire process so smooth and enjoyable. I couldn’t be happier with my purchase and the outstanding customer service. Thank you, Angela, for making my visit so memorable—I’ll definitely be back!

Sharbani Mazumder

Mike was great with the service and was patient with us to choose our items. We got a dining table and and sofa which was on discounts. And got to use my hubby's military discount as well.