DeBary Family Auto - DeBary, Florida

Brian Highsmith

I did a lot of research for the perfect car- Debary Family Auto had the right car. I drove from North Georgia to buy my GMC Acadia. Perfect experience- Kris was absolutely amazing. I would highly recommend them. Honest, professional and genuinely nice folks.

Lou

I purchased a 2005 Chrysler 300C. Yes it's a 20 year old car, and realize it may have some minor issues. First of all, I am concerned about a vibration in the transmission when it goes into overdrive. Informed Keith the owner he is supposed to get back to me. Before purchasing the car I noticed that the front wheels were leaning inward. Keith Informed me it just had a new set of struts installed so I agreed to have the front end aligned. I took it to Tires plus where they performed an alignment but it got worse. Took it back and they discovered the entire front end(steering and suspension) components were worn out. $1900.00 additional work needed.
Granted I got a decent deal on the car but with by the problems I am discovering this isn't so much. I am waiting to hear from the owner, Keith, to see if he is going reach out.
I will update post when I get an update.
Update. I took it on myself and ordered the rebuild kit from 1A Auto, I highly recommend. Everything for $341.00.
I also discovered that the subframe is damaged. Took it to Keith, he sent me to his mechanic, that originally overlooked the car. So now I'm looking at another $1000.00 in labor if I supply the subframe. Average cost for just the subframe, $400.00.
Still have an issue with the transmission and the vibration. Smh
So Keith called me and said he'd see if he can get the price lowered for the labor and have them look at the transmission.
Am I happy? Honestly, I can't answer yet. I will update when the car is right. All I can say, if you purchase a car from this establishment, make sure to have the car looked over. I liked the car, been looking for one for a few months, it needs alot of work, but Keith does seem concerned, only time will tell.

david remache

My son bought a 2010 Hyundai Santa Fe
The car was in very good condition and everything went great from the test drive and Karen the sales person we negotiated a good deal and we bought the car
What I really love about this place is that there was never any pressure and we took the car for a good test drive
Karen thank you so much for your help
I will definitely buy another car from you guys again when the time arises

Steph Manning

I bought a car from this place on 12/22/23 knowing it needed a few things like tires and the heat was not working. After getting it home I discovered an oil leak and a knock in the engine. I do not like close to this place. So I took the car to several places who would not even look at it and they said i had to take it to Honda. The guy at Honda said that the engine had been taken apart and not put back together properly and that he was not even sure how it was running. I called Debary auto and spoke to Keith the owner who basically told me they did fix the head gasket prior to selling it to me but he would not be able to help me if I got it fixed at Honda but could possibly help me with the oil leak that was also going on. The car was already at Honda being repaired. So I kept him updated gave him the quote from Honda for the oil leak and also got a quote from a local smaller shop who I had completely rediagnose the issue. Both places came up with the same thing. This was all things he asked for as he knew I did not live close. I finally got an email back from him that the only thing he could do for me was to come back down there and have his people work on it but I would have to pay $695 to do it. At one point he was very open to helping me figure out the problem. He even offered to switch out the car with a similar car on the lot. I know I bought a used car but I feel that they did bad work on a known issue with the car and it has now cost me thousands of dollars. If this place of business is as reputable as they say they are they would have reimbursed me some portion of what I have had to pay in repairs on a car that I have only owned for a very short time before this all started. The car was not worth what they sold it to me for.

Sheila Bottom

We just happened to stop by this little place in search of the right car. Well we found one!
My overall experience was great. Chris was upfront, honest and very courteous and I feel we made a great decision buying here.
She gave us a great deal without any hassle saving us even more $
Oh and a new ? face sticker for my other car!

Kerry B

2.5 stars would be my rating of Debary Family Auto
It’s a horrible time to have to buy a vehicle. Unfortunately, we were in a situation that we had to purchase a vehicle. After weeks of searching, we believed our best deal was at DeBary Family Auto (DFA). We purchased a 2010 Toyota Corolla, 165,000 miles. Sadly, there were some hidden problems. DFA suggested the shaking on the highway was due to a wheel imbalance. Turned out to be a bent axle. We also discovered that DFA’s detail man destroyed the rear defrost while removing window tint. DFA claimed they could fix the axle for $300. It cost $650. Their “fix” for the rear defrost, which they were responsible for destroying, can only be truly fixed by replacing the rear window, $400 approximate cost. DFA was only willing to reimburse us $85 claiming a window sticker was as good as a rear window replacement. Considering their emplyee ruined the rear defrost, more of a compensation was expected. It also needed brakes, driver side visor, rear brake light, and roof runner replacement strips. The $6900 purchase had a final cost of over $9200. Not a great deal all things consider. And Keith, the manager/owner, made us beg for the $285 total reimbursement. Yes, it’s a used car. It’s a shame, though, DFA doesn’t stand behind their vehicles. We give DFA a grade of “C-.” Average because at the end of the deal there was nothing above average to write about. Buyer beware. Know that if you find issues, there is not going back!

Johnathan Brooks

We purchased a car from them and thus far no problems. Still waiting on the plate, however we took the car everywhere, we live an hour away and made several trips to visit family that live near them. No issues. They let us take the car for a test drive and let us fully inspect the vehicle while it was on the lot. (What i can say to the negative posts about the electrical tape on dash and all that, do your due diligence and don't buy a vehicle with electrical tape on the dash, or don't buy a used vehicle if you have no knowledge on cars)

Now, I'm not saying the car is perfect, we had it for just under a month now. But it seems good and reliable.

Marvin R

This is the worst place to purchase a vehicle from in Volusia county Florida. They sold my son a car with a bad master cylinder and bad brakes that no mechanic would ever let leave their shop and insisted that they had the car inspected by a mechanic. Which I might add the charge for a inspection on the sale of a vehicle. When I questioning the saleswoman she told me that she tested the car herself and it drove fine . when I told her the master cylinder was bad because the pedal was hitting the floor her answer was "How do you think that happened!" I really hope they read these reviews and I also hope that it helps you decide not to ever step foot in this rip-off car lot they sell nothing but junk so keep your money in your pocket and keep on driving out of town to the next dealership because this is not a dealership it's a broken down car lot. This was the worst experience for a new driver that could ever happen he had his license one day and experienced brake failure and the Dealer at first didn't even want to hear about giving him his money back in fact it seemed like she didn't want to do anything at all until I pressed the safety issue. Hope this helps so that no one makes the same mistake my son made.