BoConcept San Jose - San Jose, CA

Dirección: next door to The Container Store, 3080 Stevens Creek Blvd, 1010 Santana Row, San Jose, CA 95128, Estados Unidos.
Teléfono: 4082611663.
Página web: boconcept.com.
Especialidades: Tienda de muebles.
Otros datos de interés: A domicilio, Compra en tienda, Servicios en las instalaciones, Acceso para sillas de ruedas, Aparcamiento adaptado para sillas de ruedas, Aseo adaptado para sillas de ruedas, Servicio de montaje, Aseos unisex, Wi-Fi, Wi-Fi, Amigable con la comunidad LGTBI+, Espacio seguro para personas transgénero, Con móvil por NFC, Tarjetas de crédito, Tarjetas de débito, Tarjetas de crédito.
Opiniones: Esta empresa tiene 54 valoraciones según Google My Business.
Opinión media: 4.2/5.

Ubicación de BoConcept San Jose

4082611663

Horario de BoConcept San Jose

Lunes: 10:00–19:00
Martes: 11:00–18:00
Miércoles: Cerrado
Jueves: 11:00–19:00
Viernes: 11:00–19:00
Sábado: 11:00–19:00
Domingo: 11:00–18:00

BoConcept San Jose es una tienda de muebles que se encuentra ubicada en Stevens Creek Blvd, Santana Row, San Jose, CA 95128, Estados Unidos. Está situada next door to The Container Store, lo que la hace fácilmente localizable. Si desea comunicarse con la tienda, puede hacerlo a través del número de teléfono 4082611663. También tiene disponible su página web boconcept.com para obtener más información sobre sus productos y servicios.

Esta tienda se especializa en ofrecer muebles de alta calidad, con un estilo moderno y sofisticado. Los clientes pueden encontrar una variedad de productos, desde sofás y sillas hasta mesas y camas. BoConcept San Jose se enorgullece en proporcionar una experiencia de compra personalizada, donde los clientes pueden recibir asesoramiento y orientación de expertos en diseño de interiores.

Una de las características que destacan de BoConcept San Jose es su compromiso con la accesibilidad y la inclusión. La tienda cuenta con facilidades para sillas de ruedas, como aparcamiento adaptado, acceso y aseos. Además, la tienda es amigable con la comunidad LGTBI+ y ofrece un espacio seguro para personas transgénero.

Otro beneficio que ofrece BoConcept San Jose es su política de entrega a domicilio, compra en tienda, servicios en las instalaciones y servicio de montaje. La tienda también cuenta con conexión Wi-Fi y permite el pago con tarjetas de crédito, débito y móvil por NFC.

En cuanto a las opiniones de los clientes, BoConcept San Jose tiene una opinión media de 4.2/5 según Google My Business, con un total de 54 valoraciones. Los clientes han elogiado la calidad de los productos, el servicio al cliente y la facilidad de compra.

Opiniones de BoConcept San Jose

Vivian Nguyen Lin

1/5

10+ months and still no table.

We had ordered a new kitchen table in Jan/feb this year which arrived in may ish. When it arrived, one of the most crucial pieces were broken and doesn’t allow the table to extend. When we reached out and informed them, they said that they would need to get it shipped over. They offered to have shipping of the new piece on them. Every delivery date they informed us has been pushed back, no reach out to confirm where in the shipping process it has been. It was always us having to reach out to check in again. At this point for the price point that we paid for, we would have been happier if we went with other companies we were also looking at at the time. We ordered in Feb-ish time and it’s now November, and our dining room has looked like this for month without us being able to have guests over. We feel like a broken record emailing the company over and over and over again.

Grace Lam

5/5

We went to Boconcept to shop for furniture for our new home. We were impressed with the quality and design. It was a pleasant experience to work with Michelle. She was so patience to listen to us and have a design that perfectly fits our home and our wish.

David Hurng

5/5

Bo Concepts always delivers the best quality and customer service!

I had the pleasure of working with Mia in Santana Row store and she is the absolute best! Not only was I able to get everything perfectly customized, but she constantly follows up and keeps me up to date.

The pictures don't do it justice but the craftsmanship is always top notch and the delivery team is extremely careful and knowledgable!

Linda Ferrell

5/5

Ms. Winter was fantastic and patient with me. Love the sofa and chairs

Mariëlle Hoep

1/5

Boconcept let me believe I could buy an expensive sofa, because Guardsman would help if there was any stain. Small or Big..
Well even the most gross stain requests: like my toddler pucked and peed on the sofa. They didn’t answers to my 4 times request if they can come please and solve the problem. The one time they did respond to this request (months later and many requests further). They sended a tinie tiny cleaning bottle and a good luck noot with it.
They are the worst. Thank you Boconcept for this recomandation. You sold a sofa..

kirti gupta

5/5

Very elegant collection. They're a bit on costlier side(their collection def looks worth it) and they do have some decent options too. Staff is really nice and helpful. Excellent customer service(big shoutout to Paul chiu). Must visit

Olivia Park

2/5

I recently moved into a new house, and boconcept’s Bergamo was perfect although the price was little too high. I have to say I am pretty happy with the piece, but if the competitors offer similar design, I would’ve gone with them in a heartbeat.

1. Boconept’s shipping was more than double.(even after negotiating). Just for one piece of furniture.
2. The designer totally forgot about our appointment/meeting and had nothing prepared.
3. The sofa supposedly doesn’t come with felt pads. They emailed me to let me know “You can find them at your local hardware store.” !!!?
4. The delivery team was not very professional, dragging my sofa left and right. Didn’t bother to confirm the position I wanted. I had to ask and did it myself.

I am glad I am done with furniture shopping and had other pieces from the competitor with seemless and better customer care.
I didn’t even have to ask any of things above and took well care of me.

Dan Seet

3/5

[UPDATE 4/22]: Customer service at BoConcept reached out to explain that delays were due to backlog at port and customs. They were great in helping to expedite the delivery however they could and now I've delivery scheduled for tomorrow (4/23). Hooray! Updating rating from 1 star to 3 star.

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Be warned that delivery can take months. My expected delivery was in mid-April after making the purchase in January, and I've been informed two times already of further delays by BoConcept. Now the expected delivery date is mid-May. There is also a 40% restocking fee if you should want to cancel the purchase for any reason.