Atlantic Smart Technologies - Jupiter, Florida

Jennifer F.

Atlantic Smart Technologies proved to me that customer service doesn’t stop at regular business hours. I had the pleasure of working with Kim who provided me with clear instructions and walked me through the steps to resolved my problem. Then as promised, after the last storm, Brian was there the next day conducting a thorough inspection ensuring that my alarm was working efficiently. Excellent customer service, so friendly and responsive. Thank you.

Donna C.

I have been a customer of Atlantic Smart for many years. Their techs are brilliant and can immediately solve any technology problem no matter how difficult. They are also incredibly responsive when something goes wrong. Brandon and Anthony are fabulous - they have set everything up in my home and explained it in a way that even a beginner like me can understand. They are also a pleasure to deal with as an added bonus!

Andriana Z.

We have worked with Atlantic Smart Technologies for many years and are very happy with the security system they provide to our home. The staff and technicians are always professional and friendly. We have worked mainly with Kim from the office who responds immediately with any questions and arrangement of what is needed. She is very professional, friendly and knowledgeable. We always feel secure and safe in our home with the installation and monitoring from Atlantic Smart Technologies.

October 2023- Atlantic smart Technologies has also just installed cameras for us. We worked with Kim who provided us with excellent service and advice throughout the process. She is always professional, prompt, extremely knowledgeable and goes above and beyond to help her clients.
Brian who did installation of the security system always provides a very professional and excellent installation. We highly recommend Atlantic Smart Technologies.

Dan W.

I needed to update my old alarm system. The previous company that was serving it was less than helpful. I met AST as they are the ones who handle my work alarm.. I reached out to Kim for help with my personal alarm she took the time to explain what was going on with my old alarm and all my options. Kim made it so easy to switch. Wish every company had the customers service AST has. Brian showed up to install the new alarm. He was very friendly and knowledgeable. My wife and I are very happy with the new alarm.

Aimee B.

Kim was really helpful when I was having an issue with my alarm system after hours. Although Kim told me that my system is one that Atlantic Smart no longer services, but she was able to send me a link to a manual for my system and was able to diagnose my problem over the phone. Incredible customer service! I would recommend this company for your home security needs. Thank you!

Charles S.

UPDATE - Received a call on this issue from ownership. They clearly take this issue seriously and have offered to rectify the matter. Very impressed with their taking immediate ownership, apologizing and offering to fix.

Just had the worst service experience of my life. Purchased a home where the home automation was installed by Atlantic Smart. Clearly they are only interested in multi million dollar new installs "quote from Robert Sherman". He attended my house after a month and a half of waiting and clearly irritate that I attempted to solve any of my own problems. Was abrupt and abusive and stormed of my house when I confronted him on his behavior. Told me to find another dealer. Completely dumbfounded on how any major brand Savant and Lutron would all this person to represent them in this way. STAY AWAY!!!!!

Gloria C.

We have used this company for a few years and have found them reliable and quick to. schedule house calls when needed. Also, when the alarm goes off ( thank goodness through family error ) we receive a quick phone call from Atlantic checking on the situation.
I recommend this company for your security needs.

Marcia B.

Atlantic Smart installed our Dirt Devil Pro central vacuum system when our home was built. They no longer return our phone calls for service. The control board is out on our system, and it is covered under warranty. I have spoken to Frank and Debbie and have been promised return calls with nothing. Debbie even gave me Tom's cell phone number to call, which I did and got voice mail. I left a message only to not receive a call back. They have been stringing me along for 2 weeks, and the whole time I have had an inoperable system. This company will take your money and install the product. But they will not service you after. You will be left to figure that out after they string you along for weeks with empty promises. Feel free to contact me if you want any other details. I am happy to discuss my experience.