Appliances To Go USA - Appliance Store - Speed Queen, Frigidaire, Electrolux, Whirlpool, Maytag - Fort Myers, Florida

C. F.

Found Appliances To Go USA by searching the internet. I needed to replace a badly damaged glass top on a brand new stove. Fortunately I found Mickey working at the Broadway store on a Saturday and he was able to give me the help I needed. He ordered a new top and had it installed a day earlier than expected. Excellent service.

Jennifer F.

Mickey is amazing to work with! I came in on Thursday to purchase a Speed Queen dryer to go with my Speed Queen washer that I purchased a year ago from his wife Doris at the Cape Coral shop ( she was lovely). My whirlpool dryer died on me. He had one in stock set up to have it delivered the next day & it’s the Easter holiday weekend! So impressed! The delivery guys Chris & Brian were so professional & friendly. Thank you for going above & beyond for your customers & treating us like family!!

John R.

I had a wonderful experience. From the 1st call to notify us of scheduling the replacement unit. Morning if and later that day the calls for Estimate time of arrival was right on. I had my own service company and I was just like this. Keep your customers informed good news or bad news. But keep them informed of the progress or exceptions of the daily events.

I’m hard to please. I’m completely pleased with the preformance and communication with this company. 100 % is what we all aim for They did 100% of all the right things.

Thank you

Wilbur M.

Wonderful service. Got repair on my Speed Queen washer within one day. I have purchased from them in past years and they were prompt on deliveries and always did what they promised. Good to know we have a local dealer that treats their customers right.

Brian B.

Excellent customer service from a small local company! After dealing with a big box company and repeated dropped balls, Mickey came through! Most of the big box companies were giving us an
8 to 10 week delivery on a fridge! Mickey came through and had us a new fridge within a week!Mickey accommodate d our schedule and personally delivered our fridge on a Saturday!

Beth G. F.

I can't even give them 1 star! Such poor customer service! We received a dishwasher from them and it was missing a major part that caused water to POUR out on to our brand new kitchen floor and in to our brand new cabinets. (Just replaced because of hurricane Ian flooding our home with 5 feet of water. The customer service manager Scott couldn't have cared less! He said it was a manufacture default and we would have to go through the manufacture. After spending and hour on the phone with the manufacture they were able to send a repair technician a week later. He identified the problem and spoke with Scott on the phone. Scott's solution was to wait another 2 weeks and have the missing part replaced. This is a BRAND NEW dishwasher! Wouldn't you think as a major appliance distributor you could make your customer happy and send a new dishwasher as soon as possible?!?! No, Scott hung up on me. I wasn't even rude and he hung up on me! WOW! I would never recommend this company if you expect to have ANY customer service from them!

nunya B.

They were very helpful and quick, with the processing and delivery. Couldn't have been a smoother transaction

Ruled B. V.

Highly recommend them. Doris was very helpful and answered all questions promptly about my speed queen washer machine. The delivery man was very kind, on time and quickly set it up. Thank you!