Affordable Appliance Repair - Prescott, Arizona

Julia Anderson

These guys are fantastic and we can't recommend them enough. They were the only ones in a 100 mile radius that would service our LG fridge that was still under warranty in Flagstaff. Josh explained everything to us, was very clear about the process, and was patient with all of our questions. He repaired our fridge quickly and made sure everything was working well before he left. I would recommend Lake Appliance Repair to anyone who needs an honest and affordable appliance repair. Thank you for the great service!!

Scott Markham

Originally, they were quick to reply and came out to our house to assess the situation. They gave us a quote and told us the parts would take 4 to 7 days. We had dead silence for a period of time. We called several times having to leave several messages without return phone calls. After finally getting an answer upon calling, they said the part was in transit and they would call us when it is in. This never happened. We took detailed notes on every phone call as you can see in the picture that we provided. Unfortunately, the last phone call the gentleman told us that , if the part wasn’t in yet, it probably wasn’t going to get in. That’s all he could do for us.

Meantime, I checked online and the parts are readily available. It seems as though they just want to come out to make a diagnosis and then abort any future repairs. I really don’t quite understand it, but it is the worst customer service I’ve encountered

Linda Matthies

Excellent service with a great customer attitude! Michael checked our refrigerator because of occasional loud noises coming from a motor. He determined that it was one of the fans, but since there isn't any type of diagnostic computer to determine which of the refrigerator's three fans was going bad, he suggested that I disconnect a fan the next time I heard the loud noise. That evening I heard it again and disconnected the refrigerator condenser fan, and the noise stopped. I contacted Michael, and he scheduled an appointment to come out again the next day after he picked up the new part. Michael was quite pleasant, extremely knowledgeable and very personable. He truly has a good heart and is focused on 100% customer satisfaction in many ways. Michael also repaired our washer during a previous visit, and he had the same positive, friendly attitude. I highly recommend Affordable Appliance Repair for any appliance repairs that you might have. They're top notch!

Jeana Morton

If you call make sure to ask for Michael. Very professional and knowledgeable. He helped me after a horrible experience with Dwayne. I had a carbon monoxide leak due to improper ventilation on my gas dryer, which with a family at home is always scary. He made sure to fit me in and wasn’t done till the problem was fixed. I am so grateful for him!

Gilbert McIntosh

Michael came to our home and promptly diagnosed the problem of not heating with our Speed Queen dryer. He discovered that there was nothing wrong with the heating element and simply needed to replace a burned out wire - problem solved! Affordable Appliance repair has our strongest recommendation.

Victoria Sheppard

Wonderful service, very affordable and had very quick availability!! Michael was very kind, got my washer repaired in 20 minutes and told me they could help put in my new microwave! Definitely calling them anytime I need an appliance repair/ installed!!!! Will recommend to anyone!!!

Stephen Hulbert

Affordable Appliance Repair and its staff is amazing. It was easy to schedule the work, staff arrived as scheduled and quickly assessed the problem. Then he gave me the cost estimate for parts and in minutes the order was completed.

Kim Geary

My dryer was making a horrible noise. Called Affordable Appliance and had a service trch at my house within an hour of calling. Amazing service!! Recommend them highly and would call them again!