First Impressions Carpet, Tile & Oriental Rug Clea - Winter Garden, Florida

Juan C. (. W.

We've used First Impressions multiple times, and they are always fantastic! From start to finish, their team is friendly, professional, and incredibly thorough. As a same-sex couple, we've unfortunately encountered businesses that don’t always treat us with the same respect as others—but Kurt, Kim, and the whole First Impressions team were welcoming, kind, and treated us like any valued customer should be.

Their work speaks for itself—our carpets look amazing! When a problem spot reappeared a few days after cleaning (something that can happen when deep stains are pulled from the padding), they came back without hesitation to make it right, even without us asking. That level of dedication and customer service is rare.

If you’re looking for a reliable, top-quality carpet cleaning service, this is the one to choose! We’ll definitely continue using First Impressions and highly recommend them to anyone in need of expert carpet, tile, or rug cleaning.

Thank you again for such an awesome experience!

Michelle C.

Had my RH rug restored to brand new! The years of damage because of my dogs actions were able to be professionally cleaned by First Impressions. Thank you for saving my rug. First 3 pictures show the before and the last picture shows the after.

Teri H.

The team at 1st Impressions made my 2 area rugs look new again!! They even repaired the corners that had become tattered from wear and vacuuming.
When I was trying to schedule the cleaning, Kurt called to offer a pick-up while in the area, at a reduced rate. Damitris came for the pick up and was personable and thorough. The man is very knowledgeable and skilled at what he does!! I’m very pleased with their service overall! You won’t be disappointed if you choose 1st Impressions to clean and repair your area rugs!

Maylinda V.

Excellent job - I had a very large rug that had never been cleaned (only vacuumed) in 16 years. Now it looks brand new! Also, it was a difficult job because I had a very heavy granite coffee table and they were able to move it to get the rug out and then put it back. I still don’t know how they did it. Super strong guys!! Highly recommend this company!

Shruti T.

Kurt and his team at First Impressions were professional, prompt and did a wonderful job on cleaning. We had our upholstery cleaned and several area rugs including woven and woolen rugs cleaned. They came out nice and clean. We’re very happy and satisfied with their service and would use them again

Lawrence H.

We have a beautiful 5x8 oriental rug in our family room. And it has been a source of pride. But then our lab Katie decided one night to get into the pantry and eat a 5 pound bag of raw potatoes. By the time we arose the next morning, Katie had deposited two very large piles of partially digested potatoes on our beautiful rug. Not only did it stink, but it soaked into the fibers and left some very nice brown spots. I used my handy Bissell rug shampoo machine, but Katie had been really generous in her deposits, and, as you can see from the pictures, even after shampooing it 3 times, Katie had securely left her mark!!!

I found First Impressions on Google. I called and talked to Kim and sent pictures. She called back and with confidence said that they could fix it. So, what the heck, it couldn't look any worse!!

I arrived and husband Kurt also felt confident that he would be able to clean it. AND, as much as my wife loves the carpet, she HATES the fringe and the ends. And Kurt said he had a solution for that, a company that he works closely with that could fix that.

Bottom line, the carpet looks as good as did the day I bought it 45 years ago. And no more fringe.

Personally, I was a bit skeptical that Kurt, who is the owner of First Impressions, could really produce the magic he was promising. BUT, I was wrong. First Impressions did an incredible job. I HIGHLY recommend Kurt and Kim of First Impressions for your carpet needs. The job was incredible and the price was extremely fair.

Oh, they also sell carpet. And if they do as good a job installing carpet as they do cleaning it, they should be your first call.

Laurie L. R.

Super results! My entire house looks like I just had new tile installed. Dimitri, the Technician, was thorough and a perfectionist. Owners were awesome to work with. Price was right on! Will use them again and will definitely recommend them.

Joanna G.

I have been using First Impressions for over 5 years. They are amazing!!!! I have them clean my couches, rugs, and tile. I would not hesitate to refer them to anyone!