BENDER - Hartford, Connecticut

Fabian Nicewicz

I can’t say enough great things about Melissa, Jennifer, and Kayla at Bender Plumbing Supply Store! As the owner of a bathroom remodeling company, I’m always sending my customers to meet with these talented professionals, and they never disappoint.

They are incredibly helpful, always quick to answer emails and phone calls, and their knowledge of products and design options is truly impressive. Whether it’s helping select the perfect fixtures or providing expert design advice, they go above and beyond to make the process seamless and enjoyable for our customers.

If you’re looking for a team that’s friendly, efficient, and knows their stuff, Melissa, Jennifer, and Kayla are the best in the business. Thank you for being such an amazing resource for us and our clients!

Kathy G

We had a great experience at Bender. Melissa and Eileen are both super nice and helpful. Melissa really listened and helped us find exactly what we wanted. Our bathroom came out great! We will be going back for future projects, and we recommend them highly!!

Adrienne Procaccini

Kayla helped me pick out the perfect tile for my sunroom! Can't wait to work with her again on future interior designs.

Geena Becker, REALTOR

Hiring my designer Patricia McCarthy of O C Design Interiors was the best thing ever for me to do. In my real estate career I have to say I have been inside thousands of properties. I know what I like but I knew that if was to redesign my 60’s blue tile Primary bath, I would make mistakes that would throw off my budget big time. She told me to meet her at Bender in Hartford. We picked out EVERYTHING. Christina and Jenna guided us to the options we said we wanted from faucets, sinks, tile, grout, vanities, handles for the vanity, including the heated floor kit. I can’t believe what the two women at Bender stored in their brains for inventory on anything and everything. Christina sent me the quote with Patricia of course cc’d and we changed the vanity out. They want a 50% deposit and she had checked to make sure everything was in stock or 2 weeks out. They will deliver to my house and the contractor just has to show up with his plumber, electrician, tile guy, sheetrock ER and carpenter to put it all together. #nomistakes #august #cantwait

Dave McKeeman

Rough experience here, they're completely unorganized. If they have everything in stock and you can take it right then you might be OK but check every box to make sure parts aren't missing. Our contractor that recommended this showroom was embarrassed by them and our remodel job was delayed by weeks because Bender wasn't able to get products in. They didn't tell us what was going on proactively and when we would ask about delivery dates they would say they weren't sure when things were arriving. They also took a huge deposit and we had to cancel a bunch of the original order (couldn't get the things we ordered) and we never got a refund. They tried to say that we somehow bought exactly 5000.00 of items and also that one of the things that we never wanted (temp faucet) couldn't be returned because the box was incomplete. Most of the suppliers we worked with were great (shoutout Daltile) but unfortunately Bender was the exception.

Meera Patel

Our experience at the Bender showroom was so completely satisfying. Kayla and Eileen covered it all! Professionalism, thorough, warm and they made it just plain fun ! No push or pressure. We look forward to working with them for our future projects.
M&M

Tom P

Mellisa at Bender was great to work with. She showed us many design options for shower stalls, doors and bases. She took her time and answered all our questions. I’m definitely going back when it comes time to buy!

Angelo Giannotta

Although the showroom speaks for itself what makes Bender’s stand out above the rest is their customer service. Leslie was a joy to work with. She was genuine, helpful and patient. Buffy in customer service was also a joy. I had a great experience and would recommend everyone who is doing a bathroom or kitchen remodel to shop here!